diff --git a/apps/admin-web/src/pages/KnowledgeBasesPage.tsx b/apps/admin-web/src/pages/KnowledgeBasesPage.tsx
index b79de38..df34fc7 100644
--- a/apps/admin-web/src/pages/KnowledgeBasesPage.tsx
+++ b/apps/admin-web/src/pages/KnowledgeBasesPage.tsx
@@ -18,6 +18,7 @@ import type { ColumnsType } from 'antd/es/table';
 import { UploadOutlined } from '@ant-design/icons';
 import type {
   KnowledgeBaseDto,
+  KnowledgeDocumentDetailDto,
   KnowledgeDocumentDto,
 } from '@dukang/shared-types';
 import { request } from '../lib/api';
@@ -49,6 +50,10 @@ export default function KnowledgeBasesPage() {
   const [docsLoading, setDocsLoading] = useState(false);
   const [docModalOpen, setDocModalOpen] = useState(false);
   const [docSaving, setDocSaving] = useState(false);
+  const [editingDoc, setEditingDoc] = useState<KnowledgeDocumentDto | null>(null);
+  const [editDocModalOpen, setEditDocModalOpen] = useState(false);
+  const [editDocSaving, setEditDocSaving] = useState(false);
+  const [editDocForm] = Form.useForm<DocForm>();
 
   const { data, loading, page, pageSize, setPage, setPageSize, reload } =
     useAdminList<KnowledgeBaseDto>(
@@ -195,28 +200,52 @@ export default function KnowledgeBasesPage() {
     },
     {
       title: '操作',
-      width: 80,
+      width: 140,
       render: (_, row) =>
         drawerKb?.canEditFull ? (
-          <Popconfirm
-            title="删除文档？"
-            onConfirm={async () => {
-              try {
-                await request(`/admin/knowledge-bases/${drawerKb.id}/documents/${row.id}`, {
-                  method: 'DELETE',
-                });
-                message.success('已删除');
-                void loadDocs(drawerKb);
-                reload();
-              } catch (e) {
-                message.error(e instanceof Error ? e.message : String(e));
-              }
-            }}
-          >
-            <Button type="link" size="small" danger>
-              删除
+          <Space>
+            <Button
+              type="link"
+              size="small"
+              onClick={async () => {
+                if (!drawerKb) return;
+                try {
+                  const detail = await request<KnowledgeDocumentDetailDto>(
+                    `/admin/knowledge-bases/${drawerKb.id}/documents/${row.id}`,
+                  );
+                  setEditingDoc(row);
+                  editDocForm.setFieldsValue({
+                    title: detail.title,
+                    contentText: detail.contentText || '',
+                  });
+                  setEditDocModalOpen(true);
+                } catch (e) {
+                  message.error(e instanceof Error ? e.message : String(e));
+                }
+              }}
+            >
+              编辑
             </Button>
-          </Popconfirm>
+            <Popconfirm
+              title="删除文档？"
+              onConfirm={async () => {
+                try {
+                  await request(`/admin/knowledge-bases/${drawerKb.id}/documents/${row.id}`, {
+                    method: 'DELETE',
+                  });
+                  message.success('已删除');
+                  void loadDocs(drawerKb);
+                  reload();
+                } catch (e) {
+                  message.error(e instanceof Error ? e.message : String(e));
+                }
+              }}
+            >
+              <Button type="link" size="small" danger>
+                删除
+              </Button>
+            </Popconfirm>
+          </Space>
         ) : null,
     },
   ];
@@ -398,6 +427,50 @@ export default function KnowledgeBasesPage() {
           </Form.Item>
         </Form>
       </Modal>
+
+      <Modal
+        title="编辑知识文档"
+        open={editDocModalOpen}
+        onCancel={() => {
+          setEditDocModalOpen(false);
+          setEditingDoc(null);
+        }}
+        confirmLoading={editDocSaving}
+        onOk={async () => {
+          if (!drawerKb || !editingDoc) return;
+          const values = await editDocForm.validateFields();
+          setEditDocSaving(true);
+          try {
+            await request(`/admin/knowledge-bases/${drawerKb.id}/documents/${editingDoc.id}`, {
+              method: 'PUT',
+              body: JSON.stringify({
+                title: values.title,
+                contentText: values.contentText || null,
+              }),
+            });
+            message.success('已保存');
+            setEditDocModalOpen(false);
+            setEditingDoc(null);
+            void loadDocs(drawerKb);
+            reload();
+          } catch (e) {
+            message.error(e instanceof Error ? e.message : String(e));
+          } finally {
+            setEditDocSaving(false);
+          }
+        }}
+        destroyOnClose
+        width={640}
+      >
+        <Form form={editDocForm} layout="vertical">
+          <Form.Item name="title" label="标题" rules={[{ required: true }]}>
+            <Input />
+          </Form.Item>
+          <Form.Item name="contentText" label="正文（可粘贴）">
+            <Input.TextArea rows={8} placeholder="支持 Markdown / 纯文本" />
+          </Form.Item>
+        </Form>
+      </Modal>
     </div>
   );
 }
diff --git a/apps/admin-web/src/pages/SupportTicketsPage.tsx b/apps/admin-web/src/pages/SupportTicketsPage.tsx
index 0be5414..f192f84 100644
--- a/apps/admin-web/src/pages/SupportTicketsPage.tsx
+++ b/apps/admin-web/src/pages/SupportTicketsPage.tsx
@@ -34,6 +34,7 @@ import {
   type BatchReviewPreviewItem,
   type BatchReviewPreviewResponse,
   type DevPlanTaskTypeDto,
+  type DevPlanVersionDto,
   type SupportTicketDto,
   type SupportTicketLinkedTaskDto,
   type SupportTicketStatusDto,
@@ -96,6 +97,10 @@ export default function SupportTicketsPage() {
   const [batchConfirming, setBatchConfirming] = useState(false);
   const [batchStatusOpen, setBatchStatusOpen] = useState(false);
   const [batchStatusSaving, setBatchStatusSaving] = useState(false);
+  const [batchCreateSaving, setBatchCreateSaving] = useState(false);
+  const [batchPublishOpen, setBatchPublishOpen] = useState(false);
+  const [batchPublishSaving, setBatchPublishSaving] = useState(false);
+  const [versions, setVersions] = useState<DevPlanVersionDto[]>([]);
   const [editOpen, setEditOpen] = useState(false);
   const [editSaving, setEditSaving] = useState(false);
   const [reviewDecision, setReviewDecision] = useState<'APPROVE' | 'REJECT'>('APPROVE');
@@ -114,9 +119,21 @@ export default function SupportTicketsPage() {
     rejectReason?: string;
     note?: string;
   }>();
+  const [batchPublishForm] = Form.useForm<{
+    versionId: string;
+    dispatchToWecom?: boolean;
+    dispatchSupplement?: string;
+  }>();
 
   const isSuperAdmin = profile?.adminRole === 'SUPER_ADMIN';
 
+  useEffect(() => {
+    if (!batchPublishOpen) return;
+    request<{ items: DevPlanVersionDto[] }>('/admin/dev-plan/versions?pageSize=100')
+      .then((res) => setVersions(res.items ?? []))
+      .catch(() => setVersions([]));
+  }, [batchPublishOpen]);
+
   useEffect(() => {
     request<HqProfile>('/admin/auth/me').then(setProfile).catch(() => {});
   }, []);
@@ -257,6 +274,67 @@ export default function SupportTicketsPage() {
     }
   }
 
+  async function submitBatchCreateTasks() {
+    if (!selectedRowKeys.length) return;
+    setBatchCreateSaving(true);
+    try {
+      const res = await request<{ successCount: number; failCount: number }>(
+        '/admin/support-tickets/batch-create-tasks',
+        {
+          method: 'POST',
+          body: JSON.stringify({ ticketIds: selectedRowKeys }),
+        },
+      );
+      message.success(`已创建 ${res.successCount} 条任务，跳过/失败 ${res.failCount} 条`);
+      setSelectedRowKeys([]);
+      reload();
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '批量创建任务失败');
+    } finally {
+      setBatchCreateSaving(false);
+    }
+  }
+
+  function openBatchPublish() {
+    batchPublishForm.setFieldsValue({
+      versionId: undefined,
+      dispatchToWecom: localStorage.getItem(DISPATCH_WECOM_STORAGE_KEY) !== 'false',
+      dispatchSupplement: DEFAULT_DISPATCH_SUPPLEMENT,
+    });
+    setBatchPublishOpen(true);
+  }
+
+  async function submitBatchPublish() {
+    const values = await batchPublishForm.validateFields();
+    localStorage.setItem(DISPATCH_WECOM_STORAGE_KEY, values.dispatchToWecom ? 'true' : 'false');
+    setBatchPublishSaving(true);
+    try {
+      const res = await request<{
+        successCount: number;
+        failCount: number;
+        linkedTaskCount: number;
+      }>('/admin/support-tickets/batch-publish', {
+        method: 'POST',
+        body: JSON.stringify({
+          ticketIds: selectedRowKeys,
+          versionId: values.versionId,
+          dispatchToWecom: !!values.dispatchToWecom,
+          dispatchSupplement: values.dispatchSupplement?.trim() || undefined,
+        }),
+      });
+      message.success(
+        `已关联 ${res.linkedTaskCount} 条任务到版本，工单成功 ${res.successCount} 条，失败 ${res.failCount} 条`,
+      );
+      setBatchPublishOpen(false);
+      setSelectedRowKeys([]);
+      reload();
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '批量发布失败');
+    } finally {
+      setBatchPublishSaving(false);
+    }
+  }
+
   async function submitCreateTasks() {
     const values = await tasksForm.validateFields();
     const note = reviewForm.getFieldValue('note') as string | undefined;
@@ -440,6 +518,16 @@ export default function SupportTicketsPage() {
         <Space>
           {isSuperAdmin ? (
             <>
+              <Button
+                disabled={!selectedRowKeys.length}
+                loading={batchCreateSaving}
+                onClick={() => void submitBatchCreateTasks()}
+              >
+                一键创建任务
+              </Button>
+              <Button disabled={!selectedRowKeys.length} onClick={openBatchPublish}>
+                一键发布
+              </Button>
               <Button disabled={!selectedRowKeys.length} loading={acting} onClick={() => void startBatchPreview()}>
                 批量审核
               </Button>
@@ -945,6 +1033,33 @@ export default function SupportTicketsPage() {
         </Form>
       </Modal>
 
+      <Modal
+        title="一键发布"
+        open={batchPublishOpen}
+        onCancel={() => setBatchPublishOpen(false)}
+        onOk={() => void submitBatchPublish()}
+        confirmLoading={batchPublishSaving}
+        destroyOnClose
+      >
+        <Typography.Paragraph type="secondary">
+          已选 {selectedRowKeys.length} 条工单。将把各工单关联的开发任务追加到所选版本；无任务的工单将跳过。
+        </Typography.Paragraph>
+        <Form form={batchPublishForm} layout="vertical">
+          <Form.Item name="versionId" label="开发版本" rules={[{ required: true, message: '请选择开发版本' }]}>
+            <Select
+              placeholder="选择版本"
+              options={versions.map((v) => ({ value: v.id, label: v.versionNo }))}
+            />
+          </Form.Item>
+          <Form.Item name="dispatchToWecom" valuePropName="checked">
+            <Checkbox>同时发送到企微开发助手</Checkbox>
+          </Form.Item>
+          <Form.Item name="dispatchSupplement" label="派发补充说明">
+            <Input.TextArea rows={2} placeholder={DEFAULT_DISPATCH_SUPPLEMENT} />
+          </Form.Item>
+        </Form>
+      </Modal>
+
       <Modal
         title="批量 AI 审核确认"
         open={batchPreviewOpen}
diff --git a/apps/h5-partner/src/lib/api.ts b/apps/h5-partner/src/lib/api.ts
index d1f1386..312f021 100644
--- a/apps/h5-partner/src/lib/api.ts
+++ b/apps/h5-partner/src/lib/api.ts
@@ -1,4 +1,5 @@
 import type { PartnerMe, PartnerStaffRole } from '@dukang/shared-types';
+import { reportApiError } from '@dukang/client-logging';
 import { isOnAppPath, toAppPath } from '@dukang/weixin-sdk';
 import { showPartnerToast } from './toast';
 
@@ -159,6 +160,12 @@ async function rawRequest<T>(
   if (json.code !== 0) {
     const err = new Error(json.message || '请求失败') as Error & { status?: number };
     err.status = json.code === 401 ? 401 : json.code;
+    if (json.code === 400) {
+      reportApiError(
+        { apiBase, clientApp: CLIENT_APP, getToken: () => localStorage.getItem(ACCESS_TOKEN) },
+        { message: json.message || '请求失败', status: 400, url: path, category: 'validation_error' },
+      );
+    }
     throw err;
   }
   return json.data as T;
diff --git a/apps/h5-shop/src/lib/api.ts b/apps/h5-shop/src/lib/api.ts
index 4213d84..b36e390 100644
--- a/apps/h5-shop/src/lib/api.ts
+++ b/apps/h5-shop/src/lib/api.ts
@@ -1,3 +1,5 @@
+import { reportApiError } from '@dukang/client-logging';
+
 export const apiBase = '/api/v1';
 const CLIENT_APP = 'SHOP_H5';
 
@@ -213,6 +215,12 @@ async function rawRequest<T>(
   if (json.code !== 0) {
     const err = new Error(json.message || '请求失败') as Error & { status?: number };
     err.status = res.status >= 500 ? res.status : json.code;
+    if (json.code === 400) {
+      reportApiError(
+        { apiBase, clientApp: CLIENT_APP, getToken: () => localStorage.getItem(ACCESS_TOKEN) },
+        { message: json.message || '请求失败', status: 400, url: path, category: 'validation_error' },
+      );
+    }
     throw err;
   }
   return json.data as T;
diff --git a/apps/h5-user/src/lib/api.ts b/apps/h5-user/src/lib/api.ts
index bc7ddde..e83b58e 100644
--- a/apps/h5-user/src/lib/api.ts
+++ b/apps/h5-user/src/lib/api.ts
@@ -1,3 +1,5 @@
+import { reportApiError } from '@dukang/client-logging';
+
 export const BRAND = {
   red: '#A02D30',
   yellow: '#FFC107',
@@ -83,6 +85,12 @@ async function rawRequest<T>(
   if (json.code !== 0) {
     const err = new Error(json.message || '请求失败') as Error & { status?: number };
     err.status = json.code;
+    if (json.code === 400) {
+      reportApiError(
+        { apiBase, clientApp: CLIENT_APP, getToken: () => localStorage.getItem(ACCESS_TOKEN) },
+        { message: json.message || '请求失败', status: 400, url: path, category: 'validation_error' },
+      );
+    }
     throw err;
   }
   return json.data as T;
diff --git a/apps/mini-user/src/lib/api.ts b/apps/mini-user/src/lib/api.ts
index 1f27fe9..de524fe 100644
--- a/apps/mini-user/src/lib/api.ts
+++ b/apps/mini-user/src/lib/api.ts
@@ -3,6 +3,7 @@ import { ClientApp } from '@dukang/shared-types';
 import { forceReloadAfterAccountMerge } from './auth-nav';
 import { resetStoresSessionBootstrap } from './stores-session';
 import { resetHomeCatalogBootstrap } from './home-catalog-session';
+import { reportClientValidationError } from './client-error';
 
 function resolveApiBase(): string {
   const origin =
@@ -113,6 +114,12 @@ export async function request<T = unknown>(path: string, options: ReqOptions = {
     throw new Error('接口不可达，请确认 API 服务已启动');
   }
   if (status >= 400 || body.code !== 0) {
+    if (status === 400 || body?.code === 400) {
+      reportClientValidationError({
+        message: body?.message || `请求失败(${status})`,
+        apiPath: path,
+      });
+    }
     throw new Error(body?.message || `请求失败(${status})`);
   }
   return (res.data as { data: T }).data;
diff --git a/apps/mini-user/src/lib/client-error.ts b/apps/mini-user/src/lib/client-error.ts
index 0a1e627..e46a1f6 100644
--- a/apps/mini-user/src/lib/client-error.ts
+++ b/apps/mini-user/src/lib/client-error.ts
@@ -6,6 +6,7 @@ export type ClientErrorCategory =
   | 'js_error'
   | 'unhandled_rejection'
   | 'api_error'
+  | 'validation_error'
   | 'network'
   | 'render'
   | 'bridge'
@@ -57,6 +58,17 @@ export function reportClientError(payload: ClientErrorPayload): void {
   }).catch(() => {});
 }
 
+/** 上报 API 400 验证错误（失败静默） */
+export function reportClientValidationError(input: { message: string; apiPath?: string }): void {
+  if (input.apiPath?.includes('/common/client-errors')) return;
+  reportClientError({
+    level: 'warn',
+    category: 'validation_error',
+    message: input.message,
+    extra: { status: 400, url: input.apiPath },
+  });
+}
+
 let installed = false;
 
 /** 安装小程序/H5 全局未捕获错误钩子（幂等） */
diff --git a/apps/mini-user/src/styles/store-detail.css b/apps/mini-user/src/styles/store-detail.css
index 0946fd2..37e1c02 100644
--- a/apps/mini-user/src/styles/store-detail.css
+++ b/apps/mini-user/src/styles/store-detail.css
@@ -175,15 +175,14 @@
 }
 
 .store-detail-env-grid {
-  display: grid;
-  grid-template-columns: repeat(2, minmax(0, 1fr));
+  display: flex;
+  flex-direction: column;
   gap: 12px;
 }
 
 .store-detail-env-item {
   position: relative;
   width: 100%;
-  aspect-ratio: 4 / 3;
   border-radius: var(--radius-md, 8px);
   overflow: hidden;
   background: var(--color-surface-container);
@@ -192,8 +191,9 @@
 
 .store-detail-env-img {
   width: 100%;
-  height: 100%;
+  height: auto;
   display: block;
+  vertical-align: top;
 }
 
 .store-detail-bar {
diff --git a/packages/client-logging/src/client-error.ts b/packages/client-logging/src/client-error.ts
index 7c8aa82..836bb2b 100644
--- a/packages/client-logging/src/client-error.ts
+++ b/packages/client-logging/src/client-error.ts
@@ -5,6 +5,7 @@ export type ClientErrorCategory =
   | 'js_error'
   | 'unhandled_rejection'
   | 'api_error'
+  | 'validation_error'
   | 'network'
   | 'render'
   | 'bridge'
@@ -73,6 +74,7 @@ export function reportApiError(
   input: { message: string; status?: number; url?: string; category?: ClientErrorCategory },
 ) {
   if (typeof window === 'undefined') return;
+  if (input.url?.includes('/common/client-errors')) return;
   const token = opts.getToken?.() ?? localStorage.getItem('accessToken');
   const headers: Record<string, string> = {
     'Content-Type': 'application/json',
@@ -85,7 +87,7 @@ export function reportApiError(
     headers,
     body: {
       level: 'warn',
-      category: input.category ?? 'api_error',
+      category: input.category ?? (input.status === 400 ? 'validation_error' : 'api_error'),
       message: input.message.slice(0, 1000),
       pagePath: window.location.pathname,
       clientApp: opts.clientApp,
diff --git a/packages/shared-types/src/knowledge-base.ts b/packages/shared-types/src/knowledge-base.ts
index fadd60d..ce8804e 100644
--- a/packages/shared-types/src/knowledge-base.ts
+++ b/packages/shared-types/src/knowledge-base.ts
@@ -50,6 +50,20 @@ export type CreateKnowledgeDocumentRequest = {
   sizeBytes?: number | null;
 };
 
+export type UpdateKnowledgeDocumentRequest = {
+  title?: string;
+  contentText?: string | null;
+  fileName?: string | null;
+  fileUrl?: string | null;
+  mimeType?: string | null;
+  sizeBytes?: number | null;
+};
+
+/** 编辑文档时含正文 */
+export type KnowledgeDocumentDetailDto = KnowledgeDocumentDto & {
+  contentText: string | null;
+};
+
 export type KnowledgeBaseOptionDto = {
   id: string;
   name: string;
diff --git a/server/dukang-api/src/common/hq-operation/hq-operation.constants.ts b/server/dukang-api/src/common/hq-operation/hq-operation.constants.ts
index e6531b1..018c7b2 100644
--- a/server/dukang-api/src/common/hq-operation/hq-operation.constants.ts
+++ b/server/dukang-api/src/common/hq-operation/hq-operation.constants.ts
@@ -96,6 +96,7 @@ export const HqOperationAction = {
   KNOWLEDGE_BASE_UPDATE: 'KNOWLEDGE_BASE_UPDATE',
   KNOWLEDGE_BASE_DELETE: 'KNOWLEDGE_BASE_DELETE',
   KNOWLEDGE_DOC_CREATE: 'KNOWLEDGE_DOC_CREATE',
+  KNOWLEDGE_DOC_UPDATE: 'KNOWLEDGE_DOC_UPDATE',
   KNOWLEDGE_DOC_DELETE: 'KNOWLEDGE_DOC_DELETE',
   REDEEM_PENDING_COMPLETE: 'REDEEM_PENDING_COMPLETE',
   REDEEM_PENDING_REJECT: 'REDEEM_PENDING_REJECT',
@@ -218,6 +219,7 @@ export const HQ_OPERATION_ACTION_LABELS: Record<string, string> = {
   [HqOperationAction.KNOWLEDGE_BASE_UPDATE]: '更新知识库',
   [HqOperationAction.KNOWLEDGE_BASE_DELETE]: '删除知识库',
   [HqOperationAction.KNOWLEDGE_DOC_CREATE]: '上传知识库文档',
+  [HqOperationAction.KNOWLEDGE_DOC_UPDATE]: '编辑知识库文档',
   [HqOperationAction.KNOWLEDGE_DOC_DELETE]: '删除知识库文档',
   [HqOperationAction.REDEEM_PENDING_COMPLETE]: '弱网待处理单-补核销',
   [HqOperationAction.REDEEM_PENDING_REJECT]: '弱网待处理单-驳回',
diff --git a/server/dukang-api/src/modules/common/client-error.service.ts b/server/dukang-api/src/modules/common/client-error.service.ts
index 2e7a814..9e0a31f 100644
--- a/server/dukang-api/src/modules/common/client-error.service.ts
+++ b/server/dukang-api/src/modules/common/client-error.service.ts
@@ -5,6 +5,7 @@ import { AlertService } from '../../common/alert/alert.service';
 import type { AlertLevel } from '../../common/alert/alert.constants';
 import type { AuthUser } from '../../common/guards/jwt-auth.guard';
 import type { ReportClientErrorDto } from './dto/client-error.dto';
+import { SupportTicketService } from './support-ticket.service';
 
 const WECOM_LEVELS = new Set(['fatal', 'error']);
 
@@ -15,6 +16,7 @@ export class ClientErrorService {
   constructor(
     private readonly prisma: PrismaService,
     private readonly alert: AlertService,
+    private readonly supportTicket: SupportTicketService,
   ) {}
 
   async report(dto: ReportClientErrorDto, user?: AuthUser, headerClientApp?: string) {
@@ -107,6 +109,25 @@ export class ClientErrorService {
       );
     }
 
+    if (dto.category === 'validation_error') {
+      const apiPath =
+        dto.extra && typeof dto.extra.url === 'string' ? dto.extra.url.slice(0, 256) : undefined;
+      void this.supportTicket
+        .createFromClientValidation({
+          clientApp,
+          message,
+          pagePath,
+          apiPath,
+          actorLabel:
+            user?.actorId != null ? `${user.actorType}:${String(user.actorId)}` : undefined,
+        })
+        .catch((e) => {
+          this.logger.warn(
+            `auto support ticket failed: ${e instanceof Error ? e.message : String(e)}`,
+          );
+        });
+    }
+
     return { ok: true };
   }
 }
diff --git a/server/dukang-api/src/modules/common/dto/client-error.dto.ts b/server/dukang-api/src/modules/common/dto/client-error.dto.ts
index 6f7affd..5f2a092 100644
--- a/server/dukang-api/src/modules/common/dto/client-error.dto.ts
+++ b/server/dukang-api/src/modules/common/dto/client-error.dto.ts
@@ -9,6 +9,7 @@ export const CLIENT_ERROR_CATEGORIES = [
   'js_error',
   'unhandled_rejection',
   'api_error',
+  'validation_error',
   'network',
   'render',
   'bridge',
diff --git a/server/dukang-api/src/modules/common/dto/support-ticket.dto.ts b/server/dukang-api/src/modules/common/dto/support-ticket.dto.ts
index 4215abf..3ada323 100644
--- a/server/dukang-api/src/modules/common/dto/support-ticket.dto.ts
+++ b/server/dukang-api/src/modules/common/dto/support-ticket.dto.ts
@@ -95,6 +95,32 @@ export class BatchUpdateSupportTicketStatusDto {
   note?: string;
 }
 
+export class BatchCreateSupportTicketTasksDto {
+  @IsArray()
+  @ArrayMinSize(1)
+  @IsString({ each: true })
+  ticketIds!: string[];
+}
+
+export class BatchPublishSupportTicketsDto {
+  @IsArray()
+  @ArrayMinSize(1)
+  @IsString({ each: true })
+  ticketIds!: string[];
+
+  @IsString()
+  @IsNotEmpty()
+  versionId!: string;
+
+  @IsOptional()
+  @IsBoolean()
+  dispatchToWecom?: boolean;
+
+  @IsOptional()
+  @IsString()
+  dispatchSupplement?: string;
+}
+
 export class RejectSupportTicketDto {
   @IsString()
   @IsNotEmpty()
diff --git a/server/dukang-api/src/modules/common/support-ticket.service.ts b/server/dukang-api/src/modules/common/support-ticket.service.ts
index 1d13998..55093e5 100644
--- a/server/dukang-api/src/modules/common/support-ticket.service.ts
+++ b/server/dukang-api/src/modules/common/support-ticket.service.ts
@@ -6,6 +6,7 @@ import {
 import type { SupportTicketStatus, SupportTicketType } from '@prisma/client';
 import { Prisma } from '@prisma/client';
 import type { CreateDevPlanTaskFromTicketInput } from '@dukang/shared-types';
+import { mapSupportTicketTypeToDevPlanTask } from '@dukang/shared-types';
 import { validateSupportTicketStatusTransition } from '@dukang/domain';
 import { PrismaService } from '../../common/prisma/prisma.module';
 import { serializeBigInt } from '../../common/decorators/current-user.decorator';
@@ -37,8 +38,17 @@ function generateSupportTicketNo() {
   return `ST${Date.now()}${Math.floor(Math.random() * 900 + 100)}`;
 }
 
+const AUTO_VALIDATION_TICKET_APPS = new Set([
+  'USER_H5',
+  'USER_MINI',
+  'SHOP_H5',
+  'PARTNER_H5',
+]);
+
 @Injectable()
 export class SupportTicketService {
+  private systemCreatorCache: { id: bigint; name: string } | null = null;
+
   constructor(
     private readonly prisma: PrismaService,
     private readonly alert: AlertService,
@@ -94,6 +104,66 @@ export class SupportTicketService {
     return serializeBigInt(mapSupportTicketRow(ticket));
   }
 
+  /** 客户端 400 验证错误自动建单（1 小时内同标题去重） */
+  async createFromClientValidation(input: {
+    clientApp: string;
+    message: string;
+    pagePath?: string;
+    apiPath?: string;
+    actorLabel?: string;
+  }) {
+    if (!AUTO_VALIDATION_TICKET_APPS.has(input.clientApp)) {
+      return { skipped: true as const, reason: 'unsupported_app' as const };
+    }
+
+    const title = `[客户端验证] ${input.clientApp}${input.pagePath ? ` · ${input.pagePath}` : ''} · ${input.message.slice(0, 60)}`;
+    const oneHourAgo = new Date(Date.now() - 3600_000);
+    const existing = await this.prisma.commonSupportTicket.findFirst({
+      where: { title, createdAt: { gte: oneHourAgo } },
+      select: { id: true },
+    });
+    if (existing) {
+      return { skipped: true as const, ticketId: existing.id.toString() };
+    }
+
+    const creator = await this.resolveSystemCreator();
+    const content = [
+      `端：${input.clientApp}`,
+      input.pagePath ? `页面：${input.pagePath}` : null,
+      input.apiPath ? `接口：${input.apiPath}` : null,
+      input.actorLabel ? `用户：${input.actorLabel}` : null,
+      '',
+      input.message,
+    ]
+      .filter(Boolean)
+      .join('\n');
+
+    const ticket = await this.create(
+      {
+        ticketType: 'BUG',
+        title,
+        content,
+        remark: '客户端验证错误自动上报',
+      },
+      creator,
+    );
+    return { skipped: false as const, ticketId: String(ticket.id) };
+  }
+
+  private async resolveSystemCreator() {
+    if (this.systemCreatorCache) return this.systemCreatorCache;
+    const account = await this.prisma.hqAccount.findFirst({
+      where: { adminRole: 'SUPER_ADMIN', status: 'ACTIVE' },
+      orderBy: { id: 'asc' },
+      select: { id: true },
+    });
+    if (!account) {
+      throw new BadRequestException('未找到系统管理员账号，无法自动创建工单');
+    }
+    this.systemCreatorCache = { id: account.id, name: '系统自动' };
+    return this.systemCreatorCache;
+  }
+
   async update(id: bigint, dto: UpdateSupportTicketDto) {
     const ticket = await this.getOrThrow(id);
     if (ticket.status !== 'PENDING_REVIEW') {
@@ -360,6 +430,134 @@ export class SupportTicketService {
     return { items: results };
   }
 
+  /** 批量一键创建开发任务（每工单 1 条，内容取自标题/说明） */
+  async batchCreateTasks(
+    ticketIds: bigint[],
+    operator: { id: bigint; name: string },
+  ) {
+    const results: Array<{
+      ticketId: string;
+      ok: boolean;
+      message?: string;
+      taskIds?: string[];
+    }> = [];
+
+    for (const id of ticketIds) {
+      try {
+        const ticket = await this.getOrThrow(id);
+        const linkedMap = await this.devPlan.listLinkedTasksByTicketIds([id]);
+        const existing = linkedMap.get(String(id)) ?? [];
+        if (existing.length > 0) {
+          results.push({ ticketId: String(id), ok: false, message: '已有开发任务，已跳过' });
+          continue;
+        }
+
+        const summary = [ticket.title, ticket.content].filter(Boolean).join('\n').slice(0, 500);
+        const createdTasks = await this.devPlan.createTasksFromTicket(
+          id,
+          [
+            {
+              content: summary || ticket.title,
+              type: mapSupportTicketTypeToDevPlanTask(ticket.ticketType as 'BUG' | 'SUGGESTION' | 'OTHER'),
+            },
+          ],
+          operator.id,
+        );
+
+        if (ticket.status === 'PENDING_REVIEW') {
+          await this.prisma.commonSupportTicket.update({
+            where: { id },
+            data: {
+              status: 'DEVELOPING',
+              reviewerId: operator.id,
+              reviewerName: operator.name,
+              reviewedAt: new Date(),
+            },
+          });
+        }
+
+        results.push({
+          ticketId: String(id),
+          ok: true,
+          taskIds: createdTasks.map((t) => t.id),
+        });
+      } catch (err) {
+        results.push({
+          ticketId: String(id),
+          ok: false,
+          message: err instanceof Error ? err.message : '创建失败',
+        });
+      }
+    }
+
+    const successCount = results.filter((r) => r.ok).length;
+    return { results, successCount, failCount: results.length - successCount };
+  }
+
+  /** 批量一键发布：关联开发版本，可选企微派发 */
+  async batchPublish(
+    ticketIds: bigint[],
+    input: {
+      versionId: string;
+      dispatchToWecom?: boolean;
+      dispatchSupplement?: string;
+    },
+    operator: { id: bigint; name: string },
+  ) {
+    const perTicket: Array<{ ticketId: string; ok: boolean; message?: string }> = [];
+    const taskIdSet = new Set<string>();
+
+    for (const id of ticketIds) {
+      const linkedMap = await this.devPlan.listLinkedTasksByTicketIds([id]);
+      const linked = linkedMap.get(String(id)) ?? [];
+      if (!linked.length) {
+        perTicket.push({ ticketId: String(id), ok: false, message: '无关联开发任务' });
+        continue;
+      }
+      linked.forEach((t) => taskIdSet.add(t.id));
+      perTicket.push({ ticketId: String(id), ok: true });
+    }
+
+    const taskIds = [...taskIdSet];
+    if (!taskIds.length) {
+      return {
+        results: perTicket,
+        successCount: 0,
+        failCount: perTicket.length,
+        linkedTaskCount: 0,
+      };
+    }
+
+    await this.devPlan.batchUpdateTasks({ taskIds, versionId: input.versionId });
+
+    if (input.dispatchToWecom) {
+      try {
+        await this.devPlan.dispatchTasks(
+          { taskIds, supplement: input.dispatchSupplement },
+          operator.id,
+        );
+      } catch (err) {
+        this.alert.notify({
+          level: 'P2',
+          category: 'ops',
+          title: '批量发布企微派发失败',
+          detail: err instanceof Error ? err.message : String(err),
+          dedupeKey: `support_batch_publish_dispatch_fail|${Date.now()}`,
+          dedupeTtlSec: 120,
+        });
+      }
+    }
+
+    const successCount = perTicket.filter((r) => r.ok).length;
+    return {
+      results: perTicket,
+      successCount,
+      failCount: perTicket.length - successCount,
+      linkedTaskCount: taskIds.length,
+      versionId: input.versionId,
+    };
+  }
+
   /** 开发完成 → 测试 */
   async startTesting(id: bigint, dto?: SupportTicketRemarkDto) {
     const ticket = await this.getOrThrow(id);
diff --git a/server/dukang-api/src/modules/ops/admin-knowledge-bases.controller.ts b/server/dukang-api/src/modules/ops/admin-knowledge-bases.controller.ts
index 3919bb6..ec42549 100644
--- a/server/dukang-api/src/modules/ops/admin-knowledge-bases.controller.ts
+++ b/server/dukang-api/src/modules/ops/admin-knowledge-bases.controller.ts
@@ -13,6 +13,7 @@ import type {
   CreateKnowledgeBaseRequest,
   CreateKnowledgeDocumentRequest,
   UpdateKnowledgeBaseRequest,
+  UpdateKnowledgeDocumentRequest,
 } from '@dukang/shared-types';
 import { HqAuthGuard } from '../../common/guards/hq-auth.guard';
 import {
@@ -119,6 +120,33 @@ export class AdminKnowledgeBasesController {
     return this.service.addDocument(actor, BigInt(id), body);
   }
 
+  @Get(':id/documents/:docId')
+  async getDocument(
+    @CurrentUser() user: AuthUser,
+    @Param('id') id: string,
+    @Param('docId') docId: string,
+  ) {
+    const actor = await this.service.resolveActor(user.actorId);
+    return this.service.getDocument(actor, BigInt(id), BigInt(docId));
+  }
+
+  @Put(':id/documents/:docId')
+  @HqOperation({
+    action: HqOperationAction.KNOWLEDGE_DOC_UPDATE,
+    refType: 'KNOWLEDGE_DOCUMENT',
+    refIdField: 'docId',
+    includeBody: true,
+  })
+  async updateDocument(
+    @CurrentUser() user: AuthUser,
+    @Param('id') id: string,
+    @Param('docId') docId: string,
+    @Body() body: UpdateKnowledgeDocumentRequest,
+  ) {
+    const actor = await this.service.resolveActor(user.actorId);
+    return this.service.updateDocument(actor, BigInt(id), BigInt(docId), body);
+  }
+
   @Delete(':id/documents/:docId')
   @HqOperation({
     action: HqOperationAction.KNOWLEDGE_DOC_DELETE,
diff --git a/server/dukang-api/src/modules/ops/admin-knowledge-bases.service.ts b/server/dukang-api/src/modules/ops/admin-knowledge-bases.service.ts
index d340885..6282744 100644
--- a/server/dukang-api/src/modules/ops/admin-knowledge-bases.service.ts
+++ b/server/dukang-api/src/modules/ops/admin-knowledge-bases.service.ts
@@ -9,8 +9,10 @@ import type {
   CreateKnowledgeDocumentRequest,
   KnowledgeBaseDto,
   KnowledgeBaseOptionDto,
+  KnowledgeDocumentDetailDto,
   KnowledgeDocumentDto,
   UpdateKnowledgeBaseRequest,
+  UpdateKnowledgeDocumentRequest,
 } from '@dukang/shared-types';
 import { PrismaService } from '../../common/prisma/prisma.module';
 import { serializeBigInt } from '../../common/decorators/current-user.decorator';
@@ -228,6 +230,113 @@ export class AdminKnowledgeBasesService {
     return this.toDocDto(row);
   }
 
+  async getDocument(actor: ActorCtx, kbId: bigint, docId: bigint): Promise<KnowledgeDocumentDetailDto> {
+    await this.requireKb(actor, kbId);
+    const doc = await this.prisma.knowledgeDocument.findFirst({
+      where: { id: docId, knowledgeBaseId: kbId },
+    });
+    if (!doc) throw new NotFoundException('文档不存在');
+    return {
+      ...this.toDocDto(doc),
+      contentText: doc.contentText,
+    };
+  }
+
+  async updateDocument(
+    actor: ActorCtx,
+    kbId: bigint,
+    docId: bigint,
+    dto: UpdateKnowledgeDocumentRequest,
+  ) {
+    const kb = await this.requireKb(actor, kbId);
+    this.requireWrite(actor, kb);
+    const doc = await this.prisma.knowledgeDocument.findFirst({
+      where: { id: docId, knowledgeBaseId: kbId },
+    });
+    if (!doc) throw new NotFoundException('文档不存在');
+
+    const data: {
+      title?: string;
+      fileName?: string | null;
+      fileUrl?: string | null;
+      mimeType?: string | null;
+      sizeBytes?: number | null;
+      contentText?: string | null;
+      status?: 'READY' | 'EMPTY' | 'FAILED';
+      errorMessage?: string | null;
+    } = {};
+
+    if (dto.title !== undefined) {
+      const title = dto.title.trim();
+      if (!title) throw new BadRequestException('请填写标题');
+      data.title = title;
+    }
+
+    const hasContentInput =
+      dto.contentText !== undefined ||
+      dto.fileUrl !== undefined ||
+      dto.fileName !== undefined ||
+      dto.mimeType !== undefined;
+
+    if (hasContentInput) {
+      let contentText = dto.contentText !== undefined ? dto.contentText?.trim() || '' : doc.contentText?.trim() || '';
+      let status: 'READY' | 'EMPTY' | 'FAILED' = doc.status as 'READY' | 'EMPTY' | 'FAILED';
+      let errorMessage: string | null = doc.errorMessage;
+
+      if (dto.contentText !== undefined) {
+        if (contentText) {
+          status = 'READY';
+          errorMessage = null;
+        } else if (!dto.fileUrl?.trim() && !doc.fileUrl) {
+          status = 'EMPTY';
+          errorMessage = null;
+        }
+        data.contentText = contentText || null;
+      }
+
+      if (dto.fileUrl !== undefined) data.fileUrl = dto.fileUrl?.trim() || null;
+      if (dto.fileName !== undefined) data.fileName = dto.fileName?.trim() || null;
+      if (dto.mimeType !== undefined) data.mimeType = dto.mimeType?.trim() || null;
+      if (dto.sizeBytes !== undefined) data.sizeBytes = dto.sizeBytes ?? null;
+
+      const fileUrl = dto.fileUrl?.trim() || doc.fileUrl;
+      const fileName = dto.fileName?.trim() || doc.fileName || '';
+      const mimeType = dto.mimeType?.trim() || doc.mimeType;
+
+      if (dto.fileUrl?.trim() && dto.contentText === undefined) {
+        if (TEXT_EXT.test(fileName) || isLikelyTextMime(mimeType)) {
+          try {
+            contentText = await fetchText(dto.fileUrl.trim());
+            data.contentText = contentText || null;
+            status = contentText.trim() ? 'READY' : 'EMPTY';
+            errorMessage = contentText.trim() ? null : '文件内容为空';
+          } catch (e) {
+            status = 'FAILED';
+            errorMessage = e instanceof Error ? e.message : String(e);
+          }
+        } else {
+          status = 'EMPTY';
+          errorMessage = '非文本文件未抽取正文，请粘贴文本或上传 .txt/.md';
+        }
+      } else if (dto.contentText !== undefined && contentText) {
+        status = 'READY';
+        errorMessage = null;
+      } else if (dto.contentText !== undefined && !contentText && !fileUrl) {
+        status = 'EMPTY';
+        errorMessage = null;
+      }
+
+      data.status = status;
+      data.errorMessage = errorMessage;
+    }
+
+    const updated = await this.prisma.knowledgeDocument.update({
+      where: { id: docId },
+      data,
+    });
+    return this.toDocDto(updated);
+  }
+
   async removeDocument(actor: ActorCtx, kbId: bigint, docId: bigint) {
     const kb = await this.requireKb(actor, kbId);
     this.requireWrite(actor, kb);
diff --git a/server/dukang-api/src/modules/ops/admin-support-tickets.controller.ts b/server/dukang-api/src/modules/ops/admin-support-tickets.controller.ts
index 02526ab..9e6cc86 100644
--- a/server/dukang-api/src/modules/ops/admin-support-tickets.controller.ts
+++ b/server/dukang-api/src/modules/ops/admin-support-tickets.controller.ts
@@ -25,6 +25,8 @@ import {
   SupportTicketRemarkDto,
   UpdateSupportTicketDto,
   BatchUpdateSupportTicketStatusDto,
+  BatchCreateSupportTicketTasksDto,
+  BatchPublishSupportTicketsDto,
 } from '../common/dto/support-ticket.dto';
 import {
   BatchReviewConfirmDto,
@@ -109,6 +111,26 @@ export class AdminSupportTicketsController {
     );
   }
 
+  @Post('batch-create-tasks')
+  @UseGuards(SuperAdminGuard)
+  async batchCreateTasks(
+    @CurrentUser() user: AuthUser,
+    @Body() body: BatchCreateSupportTicketTasksDto,
+  ) {
+    const account = await this.resolveHqAccount(user);
+    return this.service.batchCreateTasks(body.ticketIds.map(BigInt), account);
+  }
+
+  @Post('batch-publish')
+  @UseGuards(SuperAdminGuard)
+  async batchPublish(
+    @CurrentUser() user: AuthUser,
+    @Body() body: BatchPublishSupportTicketsDto,
+  ) {
+    const account = await this.resolveHqAccount(user);
+    return this.service.batchPublish(body.ticketIds.map(BigInt), body, account);
+  }
+
   @Get(':id')
   detail(@Param('id') id: string) {
     return this.service.detail(BigInt(id));