feat(store): 门店套餐 v3.4.10 全端实现

新增 StorePackage 与变更审核流，覆盖总部直存、合伙/门店提审、C 端展示与套餐异议工单；同步 PRD/开发文档与 REQ 索引。

Co-authored-by: Cursor <cursoragent@cursor.com>

server/dukang-api/src/modules/trade/trade.service.ts

@@ -730,6 +730,40 @@ export class TradeService {
     return serializeBigInt({ ...ticket, orderNo: order.orderNo, orderStatus: order.status });
   }
 
+  async createPackageDispute(
+    userId: bigint,
+    body: { storeId: string; remark?: string; redeemRecordId?: string },
+  ) {
+    const storeId = BigInt(body.storeId);
+    const store = await this.prisma.store.findFirst({
+      where: { id: storeId, status: 'OPEN' },
+    });
+    if (!store) throw new NotFoundException('门店不存在');
+
+    const pending = await this.prisma.commonTicket.findFirst({
+      where: {
+        ticketType: 'PACKAGE_DISPUTE',
+        refType: 'STORE',
+        refId: storeId,
+        status: { in: ['PENDING', 'OPEN'] },
+      },
+    });
+    if (pending) throw new BadRequestException('该门店套餐异议已在处理中');
+
+    const extraJson: Record<string, unknown> = { userId: userId.toString() };
+    if (body.redeemRecordId) {
+      extraJson.redeemRecordId = body.redeemRecordId;
+    }
+
+    return this.ticketService.create({
+      ticketType: 'PACKAGE_DISPUTE',
+      refType: 'STORE',
+      refId: storeId.toString(),
+      remark: body.remark ?? '用户对门店套餐有异议',
+      extraJson,
+    });
+  }
+
   private generateInvoiceNo() {
     return `INV${Date.now()}${Math.floor(Math.random() * 900 + 100)}`;
   }