feat: v3.4.12 ticket iteration

Refund rollback, winery T+3, multi withdraw, mini-user store detail, dev plan batch edit and WeCom dispatch, support ticket edit/attachments/batch status, package imageUrl. Co-authored-by: Cursor <cursoragent@cursor.com>
2026-08-04 23:53:31 +08:00
parent 71f508e02b
commit 4372018c09
34 changed files with 1032 additions and 86 deletions
@@ -0,0 +1,45 @@
+export type SupportTicketStatus =
+  | 'PENDING_REVIEW'
+  | 'REJECTED'
+  | 'DEVELOPING'
+  | 'TESTING'
+  | 'PASSED';
+
+export type SupportTicketStatusTransitionContext = {
+  linkedTaskCount: number;
+  isSuperAdmin: boolean;
+  rejectReason?: string;
+};
+
+const FORWARD_TRANSITIONS: Record<SupportTicketStatus, SupportTicketStatus[]> = {
+  PENDING_REVIEW: ['DEVELOPING', 'REJECTED'],
+  DEVELOPING: ['TESTING', 'REJECTED'],
+  TESTING: ['PASSED', 'REJECTED'],
+  REJECTED: [],
+  PASSED: [],
+};
+
+/** 技术支持工单批量/人工改状态校验（禁止回退） */
+export function validateSupportTicketStatusTransition(
+  from: SupportTicketStatus,
+  to: SupportTicketStatus,
+  ctx: SupportTicketStatusTransitionContext,
+): { ok: boolean; message?: string } {
+  if (from === to) return { ok: true };
+
+  const allowed = FORWARD_TRANSITIONS[from] ?? [];
+  if (!allowed.includes(to)) {
+    return { ok: false, message: `不允许从「${from}」变更为「${to}」` };
+  }
+
+  if (to === 'REJECTED') {
+    if (!ctx.isSuperAdmin) return { ok: false, message: '仅最高管理员可驳回工单' };
+    if (!ctx.rejectReason?.trim()) return { ok: false, message: '请填写驳回理由' };
+  }
+
+  if (from === 'PENDING_REVIEW' && to === 'DEVELOPING' && ctx.linkedTaskCount < 1) {
+    return { ok: false, message: '待评审工单转入开发须至少 1 条关联开发任务' };
+  }
+
+  return { ok: true };
+}