feat: v3.4.12 ticket iteration

Refund rollback, winery T+3, multi withdraw, mini-user store detail, dev plan batch edit and WeCom dispatch, support ticket edit/attachments/batch status, package imageUrl.

Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
2026-08-04 23:53:31 +08:00
parent 71f508e02b
commit 4372018c09
34 changed files with 1032 additions and 86 deletions
+2
View File
@@ -655,6 +655,7 @@ model CommonSupportTicket {
reviewerName String? @map("reviewer_name") @db.VarChar(64)
reviewedAt DateTime? @map("reviewed_at") @db.DateTime(3)
remark String? @db.VarChar(512)
attachmentUrls Json? @map("attachment_urls")
createdAt DateTime @default(now()) @map("created_at") @db.DateTime(3)
updatedAt DateTime @updatedAt @map("updated_at") @db.DateTime(3)
completedAt DateTime? @map("completed_at") @db.DateTime(3)
@@ -1278,6 +1279,7 @@ model StorePackage {
dishes String @db.Text
usableTime String? @map("usable_time") @db.VarChar(256)
otherNotes String? @map("other_notes") @db.VarChar(512)
imageUrl String? @map("image_url") @db.VarChar(512)
sortOrder Int @default(0) @map("sort_order")
createdAt DateTime @default(now()) @map("created_at") @db.DateTime(3)
updatedAt DateTime @updatedAt @map("updated_at") @db.DateTime(3)
@@ -1,4 +1,4 @@
import { IsIn, IsNotEmpty, IsOptional, IsString, MaxLength } from 'class-validator';
import { ArrayMinSize, IsArray, IsBoolean, IsIn, IsNotEmpty, IsOptional, IsString, MaxLength, ValidateIf, ValidateNested } from 'class-validator';
import { Type } from 'class-transformer';
import { IsInt, Min } from 'class-validator';
@@ -41,6 +41,58 @@ export class CreateSupportTicketDto {
@IsString()
@MaxLength(512)
remark?: string;
@IsOptional()
@IsArray()
@IsString({ each: true })
attachmentUrls?: string[];
}
export class UpdateSupportTicketDto {
@IsOptional()
@IsIn(['BUG', 'SUGGESTION', 'OTHER'])
ticketType?: string;
@IsOptional()
@IsString()
@IsNotEmpty()
@MaxLength(128)
title?: string;
@IsOptional()
@IsString()
content?: string;
@IsOptional()
@IsString()
@MaxLength(512)
remark?: string;
@IsOptional()
@IsArray()
@IsString({ each: true })
attachmentUrls?: string[];
}
export class BatchUpdateSupportTicketStatusDto {
@IsArray()
@ArrayMinSize(1)
@IsString({ each: true })
ticketIds!: string[];
@IsIn(['PENDING_REVIEW', 'REJECTED', 'DEVELOPING', 'TESTING', 'PASSED'])
status!: string;
@ValidateIf((o: BatchUpdateSupportTicketStatusDto) => o.status === 'REJECTED')
@IsString()
@IsNotEmpty()
@MaxLength(512)
rejectReason?: string;
@IsOptional()
@IsString()
@MaxLength(512)
note?: string;
}
export class RejectSupportTicketDto {
@@ -6,6 +6,7 @@ import {
import type { SupportTicketStatus, SupportTicketType } from '@prisma/client';
import { Prisma } from '@prisma/client';
import type { CreateDevPlanTaskFromTicketInput } from '@dukang/shared-types';
import { validateSupportTicketStatusTransition } from '@dukang/domain';
import { PrismaService } from '../../common/prisma/prisma.module';
import { serializeBigInt } from '../../common/decorators/current-user.decorator';
import { AlertService } from '../../common/alert/alert.service';
@@ -16,8 +17,22 @@ import type {
RejectSupportTicketDto,
SupportTicketListQueryDto,
SupportTicketRemarkDto,
UpdateSupportTicketDto,
} from './dto/support-ticket.dto';
function normalizeAttachmentUrls(raw: unknown): string[] | null {
if (!Array.isArray(raw)) return null;
const urls = raw.map((u) => String(u || '').trim()).filter(Boolean);
return urls.length ? urls : null;
}
function mapSupportTicketRow<T extends { attachmentUrls?: unknown }>(ticket: T) {
return {
...ticket,
attachmentUrls: normalizeAttachmentUrls(ticket.attachmentUrls),
};
}
function generateSupportTicketNo() {
return `ST${Date.now()}${Math.floor(Math.random() * 900 + 100)}`;
}
@@ -43,6 +58,9 @@ export class SupportTicketService {
title: dto.title.trim(),
content: dto.content?.trim() || null,
remark: dto.remark?.trim() || null,
attachmentUrls: dto.attachmentUrls?.length
? (dto.attachmentUrls.map((u) => u.trim()).filter(Boolean) as unknown as Prisma.InputJsonValue)
: undefined,
creatorId: creator.id,
creatorName: creator.name,
},
@@ -73,7 +91,80 @@ export class SupportTicketService {
].join('\n'),
)
.catch(() => {});
return serializeBigInt(ticket);
return serializeBigInt(mapSupportTicketRow(ticket));
}
async update(id: bigint, dto: UpdateSupportTicketDto) {
const ticket = await this.getOrThrow(id);
if (ticket.status !== 'PENDING_REVIEW') {
throw new BadRequestException('仅待评审工单可编辑');
}
const data: Prisma.CommonSupportTicketUpdateInput = {};
if (dto.ticketType != null) data.ticketType = dto.ticketType as SupportTicketType;
if (dto.title != null) data.title = dto.title.trim();
if (dto.content !== undefined) data.content = dto.content?.trim() || null;
if (dto.remark !== undefined) data.remark = dto.remark?.trim() || null;
if (dto.attachmentUrls !== undefined) {
const urls = dto.attachmentUrls.map((u) => u.trim()).filter(Boolean);
data.attachmentUrls = urls.length ? (urls as unknown as Prisma.InputJsonValue) : Prisma.JsonNull;
}
const updated = await this.prisma.commonSupportTicket.update({ where: { id }, data });
return serializeBigInt(mapSupportTicketRow(updated));
}
async batchUpdateStatus(
ticketIds: bigint[],
status: SupportTicketStatus,
ctx: {
isSuperAdmin: boolean;
rejectReason?: string;
note?: string;
reviewer?: { id: bigint; name: string };
},
) {
const results: Array<{ ticketId: string; ok: boolean; message?: string }> = [];
for (const id of ticketIds) {
try {
const ticket = await this.getOrThrow(id);
const linkedMap = await this.devPlan.listLinkedTasksByTicketIds([id]);
const linkedTaskCount = linkedMap.get(String(id))?.length ?? 0;
const guard = validateSupportTicketStatusTransition(
ticket.status as 'PENDING_REVIEW' | 'REJECTED' | 'DEVELOPING' | 'TESTING' | 'PASSED',
status as 'PENDING_REVIEW' | 'REJECTED' | 'DEVELOPING' | 'TESTING' | 'PASSED',
{
linkedTaskCount,
isSuperAdmin: ctx.isSuperAdmin,
rejectReason: ctx.rejectReason,
},
);
if (!guard.ok) {
results.push({ ticketId: String(id), ok: false, message: guard.message });
continue;
}
const data: Prisma.CommonSupportTicketUpdateInput = { status };
if (ctx.note?.trim()) data.remark = ctx.note.trim();
if (status === 'REJECTED') {
data.rejectReason = ctx.rejectReason!.trim();
data.completedAt = new Date();
if (ctx.reviewer) {
data.reviewerId = ctx.reviewer.id;
data.reviewerName = ctx.reviewer.name;
data.reviewedAt = new Date();
}
}
if (status === 'PASSED') data.completedAt = new Date();
await this.prisma.commonSupportTicket.update({ where: { id }, data });
results.push({ ticketId: String(id), ok: true });
} catch (err) {
results.push({
ticketId: String(id),
ok: false,
message: err instanceof Error ? err.message : '更新失败',
});
}
}
const successCount = results.filter((r) => r.ok).length;
return { results, successCount, failCount: results.length - successCount };
}
async list(query: SupportTicketListQueryDto) {
@@ -98,7 +189,7 @@ export class SupportTicketService {
]);
const linkedMap = await this.devPlan.listLinkedTasksByTicketIds(items.map((i) => i.id));
const enriched = items.map((ticket) => ({
...ticket,
...mapSupportTicketRow(ticket),
linkedTasks: (linkedMap.get(String(ticket.id)) ?? []).map((t) => ({
id: t.id,
taskNo: t.taskNo,
@@ -114,7 +205,7 @@ export class SupportTicketService {
if (!ticket) throw new NotFoundException('技术支持工单不存在');
const linkedMap = await this.devPlan.listLinkedTasksByTicketIds([id]);
return serializeBigInt({
...ticket,
...mapSupportTicketRow(ticket),
linkedTasks: (linkedMap.get(String(id)) ?? []).map((t) => ({
id: t.id,
taskNo: t.taskNo,
@@ -189,6 +280,8 @@ export class SupportTicketService {
rejectReason?: string;
note?: string;
tasks?: CreateDevPlanTaskFromTicketInput[];
dispatchToWecom?: boolean;
dispatchSupplement?: string;
},
) {
if (input.decision === 'REJECT') {
@@ -202,7 +295,7 @@ export class SupportTicketService {
throw new BadRequestException('仅待评审工单可审批');
}
await this.devPlan.createTasksFromTicket(id, input.tasks, reviewer.id);
const createdTasks = await this.devPlan.createTasksFromTicket(id, input.tasks, reviewer.id);
const updated = await this.prisma.commonSupportTicket.update({
where: { id },
@@ -214,9 +307,31 @@ export class SupportTicketService {
remark: input.note?.trim() || ticket.remark,
},
});
if (input.dispatchToWecom) {
try {
await this.devPlan.dispatchTasks(
{
taskIds: createdTasks.map((t) => t.id),
supplement: input.dispatchSupplement,
},
reviewer.id,
);
} catch (err) {
this.alert.notify({
level: 'P2',
category: 'ops',
title: '审批后企微派发失败',
detail: `工单 ${ticket.ticketNo}\n${err instanceof Error ? err.message : String(err)}`,
dedupeKey: `support_review_dispatch_fail|${ticket.ticketNo}`,
dedupeTtlSec: 120,
});
}
}
const linkedMap = await this.devPlan.listLinkedTasksByTicketIds([id]);
return serializeBigInt({
...updated,
...mapSupportTicketRow(updated),
linkedTasks: (linkedMap.get(String(id)) ?? []).map((t) => ({
id: t.id,
taskNo: t.taskNo,
@@ -30,6 +30,7 @@ import {
UpdateDevPlanSettingsDto,
UpdateDevPlanTaskDto,
UpdateDevPlanVersionDto,
DevPlanTaskBatchUpdateDto,
} from './dto/dev-plan.dto';
@Controller('admin/dev-plan')
@@ -91,6 +92,12 @@ export class AdminDevPlanController {
return this.service.dispatchTasks(body, account.id);
}
@Post('tasks/batch-update')
@HqOperation({ action: HqOperationAction.DEV_PLAN_TASK_UPDATE, refType: 'DEV_PLAN_TASK', includeBody: true, batch: true })
batchUpdateTasks(@Body() body: DevPlanTaskBatchUpdateDto) {
return this.service.batchUpdateTasks(body);
}
@Get('versions')
listVersions(
@Query('status') status?: string,
@@ -48,6 +48,8 @@ import type {
DevPlanTaskDispatchDto,
DevPlanTaskBatchUpdateDto,
DevPlanTaskListQueryDto,
UpdateDevPlanSettingsDto,
@@ -1009,6 +1011,100 @@ export class DevPlanService {
}
private async appendVersionTasks(versionId: bigint, taskIds: string[]) {
const version = await this.prisma.devPlanVersion.findUnique({ where: { id: versionId } });
if (!version) throw new NotFoundException('版本不存在');
const ids = taskIds.map(BigInt);
const existing = await this.prisma.devPlanVersionTask.findMany({
where: { versionId, taskId: { in: ids } },
select: { taskId: true },
});
const linked = new Set(existing.map((row) => row.taskId.toString()));
const toAdd = ids.filter((id) => !linked.has(id.toString()));
if (!toAdd.length) return;
const maxSort = await this.prisma.devPlanVersionTask.aggregate({
where: { versionId },
_max: { sortOrder: true },
});
let sort = (maxSort._max.sortOrder ?? -1) + 1;
await this.prisma.devPlanVersionTask.createMany({
data: toAdd.map((taskId, index) => ({ versionId, taskId, sortOrder: sort + index })),
});
}
async batchUpdateTasks(dto: DevPlanTaskBatchUpdateDto) {
if (!dto.taskIds.length) throw new BadRequestException('请至少选择 1 条任务');
if (!dto.status && !dto.versionId) {
throw new BadRequestException('请至少指定状态或关联版本');
}
const taskIds = dto.taskIds.map(BigInt);
const tasks = await this.prisma.devPlanTask.findMany({ where: { id: { in: taskIds } } });
if (tasks.length !== taskIds.length) throw new BadRequestException('部分任务不存在');
if (dto.status) {
for (const task of tasks) {
await this.updateTask(task.id, { status: dto.status });
}
}
if (dto.versionId) {
await this.appendVersionTasks(BigInt(dto.versionId), dto.taskIds);
}
return { updated: taskIds.length };
}
}
@@ -1,13 +1,4 @@
import {
ArrayMinSize,
IsArray,
IsIn,
IsNotEmpty,
IsOptional,
IsString,
ValidateIf,
ValidateNested,
} from 'class-validator';
import { ArrayMinSize, IsArray, IsBoolean, IsIn, IsNotEmpty, IsOptional, IsString, ValidateIf, ValidateNested } from 'class-validator';
import { Type } from 'class-transformer';
import {
DEV_PLAN_TASK_STATUSES,
@@ -161,6 +152,29 @@ export class ReviewSupportTicketDto {
@ValidateNested({ each: true })
@Type(() => DevPlanTaskFromTicketDto)
tasks?: DevPlanTaskFromTicketDto[];
@IsOptional()
@IsBoolean()
dispatchToWecom?: boolean;
@IsOptional()
@IsString()
dispatchSupplement?: string;
}
export class DevPlanTaskBatchUpdateDto {
@IsArray()
@ArrayMinSize(1)
@IsString({ each: true })
taskIds!: string[];
@IsOptional()
@IsIn(DEV_PLAN_TASK_STATUSES)
status?: string;
@IsOptional()
@IsString()
versionId?: string | null;
}
export class BatchReviewPreviewDto {
@@ -4,6 +4,7 @@ import {
Get,
NotFoundException,
Param,
Patch,
Post,
Query,
UseGuards,
@@ -22,6 +23,8 @@ import {
RejectSupportTicketDto,
SupportTicketListQueryDto,
SupportTicketRemarkDto,
UpdateSupportTicketDto,
BatchUpdateSupportTicketStatusDto,
} from '../common/dto/support-ticket.dto';
import {
BatchReviewConfirmDto,
@@ -83,11 +86,39 @@ export class AdminSupportTicketsController {
return this.service.batchReviewConfirm(account, body.items);
}
@Post('batch-update-status')
@UseGuards(SuperAdminGuard)
async batchUpdateStatus(
@CurrentUser() user: AuthUser,
@Body() body: BatchUpdateSupportTicketStatusDto,
) {
const account = await this.resolveHqAccount(user);
const profile = await this.prisma.hqAccount.findUnique({
where: { id: user.actorId },
select: { adminRole: true },
});
return this.service.batchUpdateStatus(
body.ticketIds.map(BigInt),
body.status as never,
{
isSuperAdmin: profile?.adminRole === 'SUPER_ADMIN',
rejectReason: body.rejectReason,
note: body.note,
reviewer: account,
},
);
}
@Get(':id')
detail(@Param('id') id: string) {
return this.service.detail(BigInt(id));
}
@Patch(':id')
async update(@Param('id') id: string, @Body() body: UpdateSupportTicketDto) {
return this.service.update(BigInt(id), body);
}
@Post(':id/review')
@UseGuards(SuperAdminGuard)
@HqOperation({
@@ -3,6 +3,7 @@ import { Prisma } from '@prisma/client';
import {
DEFAULT_STORE_WITHDRAW_DAILY_LIMIT,
DEFAULT_XFX_LOGISTICS_PRICING,
WINERY_SETTLEMENT_LAG_DAYS,
WINERY_SETTLEMENT_RATE,
} from '@dukang/shared-types';
import {
@@ -40,6 +41,15 @@ function dayWindow(anchor = new Date()) {
return { start, end, billDate: start };
}
function wineryDayWindow(anchor = new Date(), lagDays = WINERY_SETTLEMENT_LAG_DAYS) {
const billDate = startOfDay(anchor);
billDate.setDate(billDate.getDate() - lagDays);
const start = billDate;
const end = new Date(start);
end.setDate(end.getDate() + 1);
return { start, end, billDate: start };
}
function round2(n: number) {
return Math.round(n * 100) / 100;
}
@@ -205,7 +215,6 @@ export class SettlementService {
remainingDailyLimit: Math.max(0, round2(dailyLimit - todayApplied)),
isPrimary: account.isPrimary === 1,
hasBankAccount,
hasPendingRequest: !!pending,
bankAccount: {
bankAccountName: account.bankAccountName,
bankAccountNo: account.bankAccountNo,
@@ -264,7 +273,6 @@ export class SettlementService {
requestAmount,
todayApplied,
dailyLimit,
hasPendingRequest: !!pending,
hasBankAccount,
});
if (!guard.ok) throw new BadRequestException(guard.message);
@@ -276,14 +284,6 @@ export class SettlementService {
if (!picked.ok) throw new BadRequestException(picked.message);
const created = await this.prisma.$transaction(async (tx) => {
const stillPending = await tx.storeWithdrawRequest.findFirst({
where: { storeId, status: 'PENDING_REVIEW' },
select: { id: true },
});
if (stillPending) {
throw new BadRequestException('已有待审核提现申请,请等待处理完成');
}
const payoutIds = picked.selected.map((p) => p.id);
const locked = await tx.storePayout.findMany({
where: {
@@ -1573,7 +1573,7 @@ export class SettlementService {
// ─── Winery bills ────────────────────────────────────
async generateWineryBillForDay(anchor = new Date()) {
const { start, end, billDate } = dayWindow(anchor);
const { start, end, billDate } = wineryDayWindow(anchor);
const rate = WINERY_SETTLEMENT_RATE;
const existing = await this.prisma.wineryBill.findUnique({ where: { billDate } });
@@ -44,6 +44,9 @@ export class StorePackageService {
const otherNotes = item.otherNotes != null && String(item.otherNotes).trim()
? String(item.otherNotes).trim()
: null;
const imageUrl = item.imageUrl != null && String(item.imageUrl).trim()
? String(item.imageUrl).trim()
: null;
const sortOrder = item.sortOrder != null ? Number(item.sortOrder) : index;
return {
name,
@@ -51,6 +54,7 @@ export class StorePackageService {
dishes,
usableTime,
otherNotes,
imageUrl,
sortOrder: Number.isFinite(sortOrder) ? sortOrder : index,
};
}
@@ -62,6 +66,7 @@ export class StorePackageService {
dishes: string;
usableTime: string | null;
otherNotes: string | null;
imageUrl: string | null;
sortOrder: number;
}) {
return {
@@ -71,6 +76,7 @@ export class StorePackageService {
dishes: row.dishes,
usableTime: row.usableTime,
otherNotes: row.otherNotes,
imageUrl: row.imageUrl,
sortOrder: row.sortOrder,
};
}
@@ -214,6 +220,7 @@ export class StorePackageService {
dishes: pkg.dishes,
usableTime: pkg.usableTime ?? null,
otherNotes: pkg.otherNotes ?? null,
imageUrl: pkg.imageUrl ?? null,
sortOrder: pkg.sortOrder ?? index,
},
}),
@@ -225,6 +225,7 @@ export class StoreService {
dishes: p.dishes,
usableTime: p.usableTime,
otherNotes: p.otherNotes,
imageUrl: p.imageUrl,
sortOrder: p.sortOrder,
})),
}),
@@ -593,6 +593,22 @@ export class TradeService {
try {
refundResult = await this.payProvider.refundOrder(orderId, outRefundNo, remark);
} catch (err) {
await this.prisma.order.update({
where: { id: orderId },
data: { status: fromStatus, payStatus: 'PAID' },
});
await this.prisma.commonEvent.create({
data: buildOrderStatusEvent({
orderId,
fromStatus: 'REFUNDING',
toStatus: fromStatus,
operator: actorType,
remark: `退款发起失败,已恢复:${err instanceof Error ? err.message : String(err)}`.slice(
0,
500,
),
}),
});
this.alert.notify({
level: 'P0',
category: 'pay',