工单和发票

酒厂银行账户
2026-07-23 14:51:20 +08:00
parent 75765bf9d4
commit 82c447b193
13 changed files with 575 additions and 21 deletions
@@ -40,6 +40,43 @@ export class AdminTicketsService {
    return this.ticketService.detail(id);
  }

+  async createByHq(body: {
+    ticketType: string;
+    orderNo: string;
+    remark?: string;
+    evidenceUrls?: string[];
+  }) {
+    const orderNo = body.orderNo?.trim();
+    if (!orderNo) throw new BadRequestException('请填写订单号');
+    const order = await this.prisma.order.findFirst({ where: { orderNo } });
+    if (!order) throw new NotFoundException('订单不存在');
+    if (order.status === 'PENDING_PAY' || order.status === 'CANCELLED') {
+      throw new BadRequestException('当前订单不可创建工单');
+    }
+    if (['REFUNDING', 'REFUNDED'].includes(order.status) && body.ticketType !== 'ALERT') {
+      throw new BadRequestException('订单已在退款流程中');
+    }
+
+    const pending = await this.prisma.commonTicket.findFirst({
+      where: {
+        ticketType: body.ticketType as never,
+        refType: 'ORDER',
+        refId: order.id,
+        status: { in: ['PENDING', 'OPEN'] },
+      },
+    });
+    if (pending) throw new BadRequestException('该类型工单已在处理中');
+
+    const evidenceUrls = (body.evidenceUrls ?? []).filter((u) => typeof u === 'string' && u.trim());
+    return this.ticketService.create({
+      ticketType: body.ticketType,
+      refType: 'ORDER',
+      refId: order.id.toString(),
+      remark: body.remark ?? '',
+      extraJson: evidenceUrls.length ? { evidenceUrls } : undefined,
+    });
+  }
+
  private parseExtra(raw: unknown): TicketCollabExtra {
    if (!raw || typeof raw !== 'object') return {};
    return raw as TicketCollabExtra;