工单和发票

酒厂银行账户

apps/admin-web/src/lib/hq-log.ts

@@ -38,6 +38,10 @@ export const HQ_OPERATION_ACTION_OPTIONS = [
   { value: 'DELIVERY_UPDATE', label: '编辑配送单' },
   { value: 'TICKET_APPROVE', label: '工单通过' },
   { value: 'TICKET_REJECT', label: '工单驳回' },
+  { value: 'TICKET_CREATE', label: '创建工单' },
+  { value: 'INVOICE_CREATE', label: '创建发票申请' },
+  { value: 'INVOICE_ISSUE', label: '开具发票' },
+  { value: 'INVOICE_REJECT', label: '驳回发票' },
   { value: 'STORE_PAYOUT_CONFIRM', label: '门店打款确认' },
   { value: 'STORE_PAYOUT_BATCH_CONFIRM', label: '批量门店打款' },
   { value: 'STORE_BILL_CONFIRM', label: '门店对账单确认打款' },

apps/admin-web/src/pages/InvoicesPage.tsx

@@ -5,7 +5,9 @@ import {
   Drawer,
   Form,
   Input,
+  Modal,
   Select,
+  Space,
   Table,
   Tag,
   Typography,
@@ -47,6 +49,19 @@ type Row = {
   remark?: string;
 };
 
+type CreateFormValues = {
+  orderNo: string;
+  titleType: InvoiceTitleType;
+  invoiceKind: InvoiceKind;
+  titleName: string;
+  taxNo?: string;
+  addressPhone?: string;
+  bankAccount?: string;
+  email: string;
+  phone: string;
+  remark?: string;
+};
+
 export default function InvoicesPage() {
   const [filters, setFilters] = useState<Record<string, string>>({});
   const { data, loading, page, pageSize, setPage, setPageSize, reload } = useAdminList<Row>(
@@ -61,6 +76,11 @@ export default function InvoicesPage() {
   const [detail, setDetail] = useState<Row | null>(null);
   const [drawerOpen, setDrawerOpen] = useState(false);
   const [uploading, setUploading] = useState(false);
+  const [createOpen, setCreateOpen] = useState(false);
+  const [creating, setCreating] = useState(false);
+  const [createForm] = Form.useForm<CreateFormValues>();
+  const invoiceKind = Form.useWatch('invoiceKind', createForm);
+  const titleType = Form.useWatch('titleType', createForm);
 
   async function openDetail(id: string) {
     setDetail(await request(`/admin/invoices/${id}`));
@@ -98,6 +118,36 @@ export default function InvoicesPage() {
     setDrawerOpen(false);
   }
 
+  async function submitCreate() {
+    const values = await createForm.validateFields();
+    setCreating(true);
+    try {
+      await request('/admin/invoices', {
+        method: 'POST',
+        body: JSON.stringify({
+          orderNo: values.orderNo.trim(),
+          titleType: values.titleType,
+          invoiceKind: values.invoiceKind,
+          titleName: values.titleName.trim(),
+          taxNo: values.taxNo?.trim() || undefined,
+          addressPhone: values.addressPhone?.trim() || undefined,
+          bankAccount: values.bankAccount?.trim() || undefined,
+          email: values.email.trim(),
+          phone: values.phone.trim(),
+          remark: values.remark?.trim() || undefined,
+        }),
+      });
+      message.success('发票申请已创建');
+      setCreateOpen(false);
+      createForm.resetFields();
+      reload();
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '创建失败');
+    } finally {
+      setCreating(false);
+    }
+  }
+
   const columns: ColumnsType<Row> = [
     { title: '申请单号', dataIndex: 'invoiceNo', width: 180 },
     { title: '订单号', dataIndex: 'orderNo', width: 160 },
@@ -138,7 +188,30 @@ export default function InvoicesPage() {
 
   return (
     <div>
-      <Typography.Title level={4}>发票管理</Typography.Title>
+      <div
+        style={{
+          display: 'flex',
+          justifyContent: 'space-between',
+          alignItems: 'center',
+          marginBottom: 16,
+        }}
+      >
+        <Typography.Title level={4} style={{ margin: 0 }}>
+          发票管理
+        </Typography.Title>
+        <Button
+          type="primary"
+          onClick={() => {
+            createForm.setFieldsValue({
+              titleType: 'PERSONAL',
+              invoiceKind: 'NORMAL',
+            });
+            setCreateOpen(true);
+          }}
+        >
+          创建发票申请
+        </Button>
+      </div>
       <Form
         layout="inline"
         style={{ marginBottom: 16 }}
@@ -187,7 +260,7 @@ export default function InvoicesPage() {
         onClose={() => setDrawerOpen(false)}
         extra={
           detail?.status === 'PENDING' ? (
-            <>
+            <Space>
               <Upload
                 accept="image/*,.pdf"
                 showUploadList={false}
@@ -196,14 +269,14 @@ export default function InvoicesPage() {
                   return false;
                 }}
               >
-                <Button type="primary" loading={uploading} style={{ marginRight: 8 }}>
+                <Button type="primary" loading={uploading}>
                   上传并开票
                 </Button>
               </Upload>
               <Button danger onClick={() => void reject()}>
                 驳回
               </Button>
-            </>
+            </Space>
           ) : null
         }
       >
@@ -242,6 +315,110 @@ export default function InvoicesPage() {
           </Descriptions>
         )}
       </Drawer>
+
+      <Modal
+        title="创建发票申请"
+        open={createOpen}
+        onCancel={() => setCreateOpen(false)}
+        onOk={() => void submitCreate()}
+        confirmLoading={creating}
+        destroyOnClose
+        okText="提交"
+        width={520}
+      >
+        <Form form={createForm} layout="vertical">
+          <Form.Item
+            name="orderNo"
+            label="订单号"
+            rules={[{ required: true, message: '请填写已完成订单号' }]}
+            extra="仅已完成订单可开票"
+          >
+            <Input placeholder="订单号" allowClear />
+          </Form.Item>
+          <Form.Item
+            name="invoiceKind"
+            label="发票类型"
+            rules={[{ required: true, message: '请选择发票类型' }]}
+          >
+            <Select
+              options={(Object.keys(INVOICE_KIND_LABELS) as InvoiceKind[]).map((k) => ({
+                value: k,
+                label: INVOICE_KIND_LABELS[k],
+              }))}
+              onChange={(k: InvoiceKind) => {
+                if (k === 'SPECIAL') createForm.setFieldValue('titleType', 'ENTERPRISE');
+              }}
+            />
+          </Form.Item>
+          <Form.Item
+            name="titleType"
+            label="抬头类型"
+            rules={[{ required: true, message: '请选择抬头类型' }]}
+          >
+            <Select
+              options={(Object.keys(INVOICE_TITLE_TYPE_LABELS) as InvoiceTitleType[]).map((t) => ({
+                value: t,
+                label: INVOICE_TITLE_TYPE_LABELS[t],
+                disabled: invoiceKind === 'SPECIAL' && t === 'PERSONAL',
+              }))}
+            />
+          </Form.Item>
+          <Form.Item
+            name="titleName"
+            label="抬头名称"
+            rules={[{ required: true, message: '请填写抬头名称' }]}
+          >
+            <Input placeholder="个人姓名或企业全称" />
+          </Form.Item>
+          {(titleType === 'ENTERPRISE' || invoiceKind === 'SPECIAL') && (
+            <Form.Item
+              name="taxNo"
+              label="税号"
+              rules={[{ required: true, message: '企业抬头须填写税号' }]}
+            >
+              <Input placeholder="纳税人识别号" />
+            </Form.Item>
+          )}
+          {invoiceKind === 'SPECIAL' && (
+            <>
+              <Form.Item
+                name="addressPhone"
+                label="地址电话"
+                rules={[{ required: true, message: '专用发票须填写地址电话' }]}
+              >
+                <Input placeholder="注册地址及电话" />
+              </Form.Item>
+              <Form.Item
+                name="bankAccount"
+                label="开户行账号"
+                rules={[{ required: true, message: '专用发票须填写开户行账号' }]}
+              >
+                <Input placeholder="开户行及账号" />
+              </Form.Item>
+            </>
+          )}
+          <Form.Item
+            name="email"
+            label="接收邮箱"
+            rules={[
+              { required: true, message: '请填写邮箱' },
+              { type: 'email', message: '邮箱格式不正确' },
+            ]}
+          >
+            <Input placeholder="发票发送邮箱" />
+          </Form.Item>
+          <Form.Item
+            name="phone"
+            label="手机号"
+            rules={[{ required: true, message: '请填写手机号' }]}
+          >
+            <Input placeholder="联系手机" />
+          </Form.Item>
+          <Form.Item name="remark" label="备注">
+            <Input.TextArea rows={2} maxLength={512} showCount />
+          </Form.Item>
+        </Form>
+      </Modal>
     </div>
   );
 }

apps/admin-web/src/pages/TicketsPage.tsx

@@ -1,5 +1,18 @@
 import { useState } from 'react';
-import { Button, Descriptions, Drawer, Form, Image, Input, Select, Table, Typography, message } from 'antd';
+import {
+  Button,
+  Descriptions,
+  Drawer,
+  Form,
+  Image,
+  Input,
+  Modal,
+  Select,
+  Space,
+  Table,
+  Typography,
+  message,
+} from 'antd';
 import type { ColumnsType } from 'antd/es/table';
 import { TICKET_TYPE_LABELS, type TicketTypeDto } from '@dukang/shared-types';
 import { request } from '../lib/api';
@@ -32,6 +45,13 @@ export default function TicketsPage() {
   );
   const [detail, setDetail] = useState<Row | null>(null);
   const [drawerOpen, setDrawerOpen] = useState(false);
+  const [createOpen, setCreateOpen] = useState(false);
+  const [creating, setCreating] = useState(false);
+  const [createForm] = Form.useForm<{
+    ticketType: TicketTypeDto;
+    orderNo: string;
+    remark?: string;
+  }>();
 
   async function approve(id: string) {
     await request(`/admin/tickets/${id}/approve`, { method: 'POST', body: JSON.stringify({}) });
@@ -50,6 +70,29 @@ export default function TicketsPage() {
     setDrawerOpen(false);
   }
 
+  async function submitCreate() {
+    const values = await createForm.validateFields();
+    setCreating(true);
+    try {
+      await request('/admin/tickets', {
+        method: 'POST',
+        body: JSON.stringify({
+          ticketType: values.ticketType,
+          orderNo: values.orderNo.trim(),
+          remark: values.remark?.trim() || undefined,
+        }),
+      });
+      message.success('工单已创建');
+      setCreateOpen(false);
+      createForm.resetFields();
+      reload();
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '创建失败');
+    } finally {
+      setCreating(false);
+    }
+  }
+
   const columns: ColumnsType<Row> = [
     { title: '工单号', dataIndex: 'ticketNo', width: 180 },
     {
@@ -84,7 +127,21 @@ export default function TicketsPage() {
 
   return (
     <div>
-      <Typography.Title level={4}>工单中心</Typography.Title>
+      <div
+        style={{
+          display: 'flex',
+          justifyContent: 'space-between',
+          alignItems: 'center',
+          marginBottom: 16,
+        }}
+      >
+        <Typography.Title level={4} style={{ margin: 0 }}>
+          工单中心
+        </Typography.Title>
+        <Button type="primary" onClick={() => setCreateOpen(true)}>
+          创建工单
+        </Button>
+      </div>
       <Form
         layout="inline"
         style={{ marginBottom: 16 }}
@@ -137,14 +194,14 @@ export default function TicketsPage() {
         onClose={() => setDrawerOpen(false)}
         extra={
           detail && (detail.status === 'PENDING' || detail.status === 'OPEN') ? (
-            <>
+            <Space>
-              <Button type="primary" onClick={() => approve(String(detail.id))} style={{ marginRight: 8 }}>
+              <Button type="primary" onClick={() => approve(String(detail.id))}>
                 通过
               </Button>
               <Button danger onClick={() => reject(String(detail.id))}>
                 驳回
               </Button>
-            </>
+            </Space>
           ) : null
         }
       >
@@ -173,6 +230,44 @@ export default function TicketsPage() {
           </Descriptions>
         )}
       </Drawer>
+
+      <Modal
+        title="创建工单"
+        open={createOpen}
+        onCancel={() => setCreateOpen(false)}
+        onOk={() => void submitCreate()}
+        confirmLoading={creating}
+        destroyOnClose
+        okText="提交"
+      >
+        <Form form={createForm} layout="vertical" initialValues={{ ticketType: 'REFUND' }}>
+          <Form.Item
+            name="ticketType"
+            label="工单类型"
+            rules={[{ required: true, message: '请选择类型' }]}
+          >
+            <Select
+              options={[
+                { value: 'REFUND', label: '仅退款' },
+                { value: 'RESHIPMENT', label: '破损补发' },
+                { value: 'DAMAGE_RETURN', label: '破损退货' },
+                { value: 'RETURN_REFUND', label: '退货退款' },
+                { value: 'ALERT', label: '异常' },
+              ]}
+            />
+          </Form.Item>
+          <Form.Item
+            name="orderNo"
+            label="订单号"
+            rules={[{ required: true, message: '请填写订单号' }]}
+          >
+            <Input placeholder="关联订单号" allowClear />
+          </Form.Item>
+          <Form.Item name="remark" label="备注">
+            <Input.TextArea rows={3} placeholder="可选" maxLength={512} showCount />
+          </Form.Item>
+        </Form>
+      </Modal>
     </div>
   );
 }

apps/admin-web/src/pages/WineryBillsPage.tsx

@@ -1,4 +1,4 @@
-import { useState } from 'react';
+import { useEffect, useState } from 'react';
 import {
   Button,
   Card,
@@ -6,6 +6,7 @@ import {
   Descriptions,
   Drawer,
   Form,
+  Input,
   Modal,
   Select,
   Space,
@@ -17,10 +18,13 @@ import {
 } from 'antd';
 import type { ColumnsType } from 'antd/es/table';
 import type { Dayjs } from 'dayjs';
-import { WINERY_SETTLEMENT_RATE } from '@dukang/shared-types';
+import {
+  WINERY_SETTLEMENT_RATE,
+  type SystemConfigFormResponse,
+} from '@dukang/shared-types';
 import { fmtTime } from '../lib/constants';
 import { downloadExcelCsv } from '../lib/exportExcel';
-import { request } from '../lib/api';
+import { request, type HqProfile } from '../lib/api';
 import { useAdminList } from '../lib/useAdminList';
 
 type Row = {
@@ -59,8 +63,16 @@ const DELIVERY_LABELS: Record<string, string> = {
   CROSS_CITY: '跨城',
 };
 
+const WINERY_BANK_KEYS = [
+  'WINERY_BANK_ACCOUNT_NAME',
+  'WINERY_BANK_NAME',
+  'WINERY_BANK_BRANCH',
+  'WINERY_BANK_ACCOUNT_NO',
+] as const;
+
 export default function WineryBillsPage() {
   const [form] = Form.useForm();
+  const [bankForm] = Form.useForm<Record<string, string>>();
   const [filters, setFilters] = useState<Record<string, string>>({});
   const { data, loading, page, pageSize, setPage, setPageSize, reload } = useAdminList<Row>(
     '/admin/winery-bills',
@@ -79,6 +91,18 @@ export default function WineryBillsPage() {
   const [selectedKeys, setSelectedKeys] = useState<React.Key[]>([]);
   const [detail, setDetail] = useState<(Row & { items?: BillItem[] }) | null>(null);
   const [drawerOpen, setDrawerOpen] = useState(false);
+  const [profile, setProfile] = useState<HqProfile | null>(null);
+  const [bankOpen, setBankOpen] = useState(false);
+  const [bankLoading, setBankLoading] = useState(false);
+  const [bankSaving, setBankSaving] = useState(false);
+
+  useEffect(() => {
+    request<HqProfile>('/admin/auth/me').then(setProfile).catch(() => {});
+  }, []);
+
+  const canEditWineryBank =
+    profile?.adminRole === 'SUPER_ADMIN' ||
+    (profile?.permissionKeys ?? []).includes('system_settings_winery_bank');
 
   function confirmPay(ids: string[], amountHint?: number) {
     Modal.confirm({
@@ -126,6 +150,41 @@ export default function WineryBillsPage() {
     }
   }
 
+  async function openBankModal() {
+    setBankOpen(true);
+    setBankLoading(true);
+    try {
+      const cfg = await request<SystemConfigFormResponse>('/admin/system-config');
+      const values: Record<string, string> = {};
+      for (const key of WINERY_BANK_KEYS) {
+        values[key] = cfg.values[key] ?? '';
+      }
+      bankForm.setFieldsValue(values);
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '加载失败');
+      setBankOpen(false);
+    } finally {
+      setBankLoading(false);
+    }
+  }
+
+  async function saveBank() {
+    const values = await bankForm.validateFields();
+    setBankSaving(true);
+    try {
+      await request('/admin/system-config', {
+        method: 'PUT',
+        body: JSON.stringify({ values }),
+      });
+      message.success('酒厂银行账户已保存');
+      setBankOpen(false);
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '保存失败');
+    } finally {
+      setBankSaving(false);
+    }
+  }
+
   const summary = data?.summary;
   const ratePct = Math.round(WINERY_SETTLEMENT_RATE * 100);
   const selectedRows = (data?.items ?? []).filter((r) => selectedKeys.includes(r.id));
@@ -185,7 +244,16 @@ export default function WineryBillsPage() {
 
   return (
     <div>
-      <Space direction="vertical" size={0} style={{ marginBottom: 16 }}>
+      <div
+        style={{
+          display: 'flex',
+          justifyContent: 'space-between',
+          alignItems: 'flex-start',
+          marginBottom: 16,
+          gap: 16,
+        }}
+      >
+        <Space direction="vertical" size={0}>
           <Typography.Title level={4} style={{ margin: 0 }}>
             酒厂对账单
           </Typography.Title>
@@ -193,6 +261,12 @@ export default function WineryBillsPage() {
             每日 8:00 汇总昨日已付订单（实付 × {ratePct}%）；未打款红色、已打款绿色，可展开订单明细
           </Typography.Text>
         </Space>
+        {canEditWineryBank ? (
+          <Button type="default" onClick={() => void openBankModal()}>
+            酒厂银行账户信息配置
+          </Button>
+        ) : null}
+      </div>
 
       {summary && (
         <Card size="small" style={{ marginBottom: 16 }}>
@@ -337,6 +411,43 @@ export default function WineryBillsPage() {
           </>
         )}
       </Drawer>
+
+      <Modal
+        title="酒厂银行账户信息配置"
+        open={bankOpen}
+        onCancel={() => setBankOpen(false)}
+        onOk={() => void saveBank()}
+        confirmLoading={bankSaving}
+        destroyOnClose
+        okText="保存"
+      >
+        <Form form={bankForm} layout="vertical" disabled={bankLoading}>
+          <Form.Item
+            name="WINERY_BANK_ACCOUNT_NAME"
+            label="户名"
+            rules={[{ required: true, message: '请填写户名' }]}
+          >
+            <Input placeholder="收款账户户名" />
+          </Form.Item>
+          <Form.Item
+            name="WINERY_BANK_NAME"
+            label="开户银行"
+            rules={[{ required: true, message: '请填写开户银行' }]}
+          >
+            <Input placeholder="如：中国工商银行" />
+          </Form.Item>
+          <Form.Item name="WINERY_BANK_BRANCH" label="开户支行">
+            <Input placeholder="可选" />
+          </Form.Item>
+          <Form.Item
+            name="WINERY_BANK_ACCOUNT_NO"
+            label="银行账号"
+            rules={[{ required: true, message: '请填写银行账号' }]}
+          >
+            <Input placeholder="银行卡号" />
+          </Form.Item>
+        </Form>
+      </Modal>
     </div>
   );
 }

packages/shared-types/src/hq-permissions.ts

@@ -24,6 +24,7 @@ export const HQ_PERMISSION_CATALOG = [
   { key: 'system_settings_oss', label: '对象存储 OSS', group: '系统设置' },
   { key: 'system_settings_app', label: '应用链接', group: '系统设置' },
   { key: 'system_settings_deploy', label: '发布部署', group: '系统设置' },
+  { key: 'system_settings_winery_bank', label: '酒厂银行账户', group: '系统设置' },
 ] as const;
 
 export type HqPermissionKey = (typeof HQ_PERMISSION_CATALOG)[number]['key'];
@@ -37,6 +38,7 @@ export const SYSTEM_CONFIG_GROUP_PERMISSION: Record<string, HqPermissionKey> = {
   oss: 'system_settings_oss',
   app: 'system_settings_app',
   deploy: 'system_settings_deploy',
+  winery_bank: 'system_settings_winery_bank',
 };
 
 export const SYSTEM_SETTINGS_PERMISSION_KEYS = Object.values(
@@ -97,6 +99,7 @@ export const HQ_ROLE_DEFAULT_PERMISSIONS: Record<string, HqPermissionKey[]> = {
     'benefit',
     'invoices',
     'logs',
+    'system_settings_winery_bank',
   ],
   CUSTOMER_SERVICE: ['dashboard', 'users', 'orders', 'tickets', 'invoices', 'logs'],
 };

server/dukang-api/src/common/hq-operation/hq-operation.constants.ts

@@ -45,6 +45,10 @@ export const HqOperationAction = {
   DELIVERY_UPDATE: 'DELIVERY_UPDATE',
   TICKET_APPROVE: 'TICKET_APPROVE',
   TICKET_REJECT: 'TICKET_REJECT',
+  TICKET_CREATE: 'TICKET_CREATE',
+  INVOICE_CREATE: 'INVOICE_CREATE',
+  INVOICE_ISSUE: 'INVOICE_ISSUE',
+  INVOICE_REJECT: 'INVOICE_REJECT',
   STORE_PAYOUT_CONFIRM: 'STORE_PAYOUT_CONFIRM',
   STORE_PAYOUT_BATCH_CONFIRM: 'STORE_PAYOUT_BATCH_CONFIRM',
   STORE_BILL_CONFIRM: 'STORE_BILL_CONFIRM',
@@ -119,6 +123,10 @@ export const HQ_OPERATION_ACTION_LABELS: Record<string, string> = {
   [HqOperationAction.DELIVERY_UPDATE]: '编辑配送单',
   [HqOperationAction.TICKET_APPROVE]: '工单通过',
   [HqOperationAction.TICKET_REJECT]: '工单驳回',
+  [HqOperationAction.TICKET_CREATE]: '创建工单',
+  [HqOperationAction.INVOICE_CREATE]: '创建发票申请',
+  [HqOperationAction.INVOICE_ISSUE]: '开具发票',
+  [HqOperationAction.INVOICE_REJECT]: '驳回发票',
   [HqOperationAction.STORE_PAYOUT_CONFIRM]: '门店打款确认',
   [HqOperationAction.STORE_PAYOUT_BATCH_CONFIRM]: '批量门店打款',
   [HqOperationAction.STORE_BILL_CONFIRM]: '门店对账单确认打款',

server/dukang-api/src/common/system-config/system-config.registry.ts

@@ -9,6 +9,7 @@ export const SYSTEM_CONFIG_GROUPS: SystemConfigGroupMeta[] = [
   { key: 'oss', label: '对象存储 OSS' },
   { key: 'app', label: '应用链接' },
   { key: 'deploy', label: '发布部署' },
+  { key: 'winery_bank', label: '酒厂银行账户' },
 ];
 
 const G = {
@@ -19,6 +20,7 @@ const G = {
   oss: 'oss',
   app: 'app',
   deploy: 'deploy',
+  winery_bank: 'winery_bank',
 } as const;
 
 /** HQ 可维护字段（不含 NODE_ENV / DATABASE_URL / JWT 等基础设施项） */
@@ -101,6 +103,37 @@ export const SYSTEM_CONFIG_FIELDS: SystemConfigFieldMeta[] = [
 
   { key: 'DEPLOY_WEBHOOK_URL', label: '发布 Webhook URL', group: G.deploy, type: 'string', requiresRestart: false },
   { key: 'DEPLOY_WEBHOOK_SECRET', label: '发布 Webhook Secret', group: G.deploy, type: 'password', secret: true, requiresRestart: false },
+
+  {
+    key: 'WINERY_BANK_ACCOUNT_NAME',
+    label: '户名',
+    group: G.winery_bank,
+    type: 'string',
+    requiresRestart: false,
+    description: '酒厂收款账户户名，打款时对照',
+  },
+  {
+    key: 'WINERY_BANK_NAME',
+    label: '开户银行',
+    group: G.winery_bank,
+    type: 'string',
+    requiresRestart: false,
+  },
+  {
+    key: 'WINERY_BANK_BRANCH',
+    label: '开户支行',
+    group: G.winery_bank,
+    type: 'string',
+    requiresRestart: false,
+    placeholder: '可选',
+  },
+  {
+    key: 'WINERY_BANK_ACCOUNT_NO',
+    label: '银行账号',
+    group: G.winery_bank,
+    type: 'string',
+    requiresRestart: false,
+  },
 ];
 
 /** 已从 HQ 配置移除、仅保留在 .env 的键（启动时从 DB 清理） */

server/dukang-api/src/modules/common/dto/common-mutate.dto.ts

@@ -170,6 +170,23 @@ export class CreateTicketDto {
   extraJson?: Record<string, unknown>;
 }
 
+export class AdminCreateTicketDto {
+  @IsString()
+  @IsIn(['REFUND', 'RESHIPMENT', 'ALERT', 'DAMAGE_RETURN', 'RETURN_REFUND'])
+  ticketType: string;
+
+  @IsString()
+  @IsNotEmpty()
+  orderNo: string;
+
+  @IsOptional()
+  @IsString()
+  remark?: string;
+
+  @IsOptional()
+  evidenceUrls?: string[];
+}
+
 export class UpdateTicketStatusDto {
   @IsString()
   @IsNotEmpty()

server/dukang-api/src/modules/ops/admin-invoices.controller.ts

@@ -2,8 +2,14 @@ import { Body, Controller, Get, Param, Post, Query, UseGuards } from '@nestjs/co
 import { HqAuthGuard } from '../../common/guards/hq-auth.guard';
 import { AuthUser } from '../../common/guards/jwt-auth.guard';
 import { CurrentUser } from '../../common/decorators/current-user.decorator';
+import { HqOperation } from '../../common/hq-operation/hq-operation.decorator';
+import { HqOperationAction } from '../../common/hq-operation/hq-operation.constants';
 import { TradeService } from '../trade/trade.service';
-import { IssueInvoiceDto, RejectInvoiceDto } from '../trade/dto/after-sale.dto';
+import {
+  AdminCreateInvoiceDto,
+  IssueInvoiceDto,
+  RejectInvoiceDto,
+} from '../trade/dto/after-sale.dto';
 
 @Controller('admin/invoices')
 @UseGuards(HqAuthGuard)
@@ -23,12 +29,29 @@ export class AdminInvoicesController {
     });
   }
 
+  @Post()
+  @HqOperation({
+    action: HqOperationAction.INVOICE_CREATE,
+    refType: 'INVOICE',
+    batch: true,
+    includeBody: true,
+  })
+  create(@Body() body: AdminCreateInvoiceDto) {
+    return this.tradeService.adminCreateInvoice(body);
+  }
+
   @Get(':id')
   detail(@Param('id') id: string) {
     return this.tradeService.adminGetInvoice(BigInt(id));
   }
 
   @Post(':id/issue')
+  @HqOperation({
+    action: HqOperationAction.INVOICE_ISSUE,
+    refType: 'INVOICE',
+    refIdParam: 'id',
+    includeBody: true,
+  })
   issue(
     @CurrentUser() user: AuthUser,
     @Param('id') id: string,
@@ -38,6 +61,12 @@ export class AdminInvoicesController {
   }
 
   @Post(':id/reject')
+  @HqOperation({
+    action: HqOperationAction.INVOICE_REJECT,
+    refType: 'INVOICE',
+    refIdParam: 'id',
+    includeBody: true,
+  })
   reject(
     @CurrentUser() user: AuthUser,
     @Param('id') id: string,

server/dukang-api/src/modules/ops/admin-tickets.controller.ts

@@ -8,6 +8,7 @@ import { HqOperation } from '../../common/hq-operation/hq-operation.decorator';
 import { HqOperationAction } from '../../common/hq-operation/hq-operation.constants';
 import { AdminTicketsService } from './admin-tickets.service';
 import { TicketListQueryDto } from '../common/dto/common-query.dto';
+import { AdminCreateTicketDto } from '../common/dto/common-mutate.dto';
 
 @Controller('admin/tickets')
 @UseGuards(HqAuthGuard)
@@ -19,6 +20,17 @@ export class AdminTicketsController {
     return this.service.list(query);
   }
 
+  @Post()
+  @HqOperation({
+    action: HqOperationAction.TICKET_CREATE,
+    refType: 'TICKET',
+    batch: true,
+    includeBody: true,
+  })
+  create(@Body() body: AdminCreateTicketDto) {
+    return this.service.createByHq(body);
+  }
+
   @Get(':id')
   detail(@Param('id') id: string) {
     return this.service.detail(BigInt(id));

server/dukang-api/src/modules/ops/admin-tickets.service.ts

@@ -40,6 +40,43 @@ export class AdminTicketsService {
     return this.ticketService.detail(id);
   }
 
+  async createByHq(body: {
+    ticketType: string;
+    orderNo: string;
+    remark?: string;
+    evidenceUrls?: string[];
+  }) {
+    const orderNo = body.orderNo?.trim();
+    if (!orderNo) throw new BadRequestException('请填写订单号');
+    const order = await this.prisma.order.findFirst({ where: { orderNo } });
+    if (!order) throw new NotFoundException('订单不存在');
+    if (order.status === 'PENDING_PAY' || order.status === 'CANCELLED') {
+      throw new BadRequestException('当前订单不可创建工单');
+    }
+    if (['REFUNDING', 'REFUNDED'].includes(order.status) && body.ticketType !== 'ALERT') {
+      throw new BadRequestException('订单已在退款流程中');
+    }
+
+    const pending = await this.prisma.commonTicket.findFirst({
+      where: {
+        ticketType: body.ticketType as never,
+        refType: 'ORDER',
+        refId: order.id,
+        status: { in: ['PENDING', 'OPEN'] },
+      },
+    });
+    if (pending) throw new BadRequestException('该类型工单已在处理中');
+
+    const evidenceUrls = (body.evidenceUrls ?? []).filter((u) => typeof u === 'string' && u.trim());
+    return this.ticketService.create({
+      ticketType: body.ticketType,
+      refType: 'ORDER',
+      refId: order.id.toString(),
+      remark: body.remark ?? '',
+      extraJson: evidenceUrls.length ? { evidenceUrls } : undefined,
+    });
+  }
+
   private parseExtra(raw: unknown): TicketCollabExtra {
     if (!raw || typeof raw !== 'object') return {};
     return raw as TicketCollabExtra;

server/dukang-api/src/modules/trade/dto/after-sale.dto.ts

@@ -64,6 +64,13 @@ export class CreateInvoiceDto {
   remark?: string;
 }
 
+export class AdminCreateInvoiceDto extends CreateInvoiceDto {
+  @IsString()
+  @IsNotEmpty()
+  @MaxLength(32)
+  orderNo: string;
+}
+
 export class IssueInvoiceDto {
   @IsString()
   @IsNotEmpty()

server/dukang-api/src/modules/trade/trade.service.ts

@@ -754,6 +754,27 @@ export class TradeService {
     return days;
   }
 
+  async adminCreateInvoice(
+    body: {
+      orderNo: string;
+      titleType: string;
+      invoiceKind: string;
+      titleName: string;
+      taxNo?: string;
+      addressPhone?: string;
+      bankAccount?: string;
+      email: string;
+      phone: string;
+      remark?: string;
+    },
+  ) {
+    const orderNo = body.orderNo?.trim();
+    if (!orderNo) throw new BadRequestException('请填写订单号');
+    const order = await this.prisma.order.findFirst({ where: { orderNo } });
+    if (!order) throw new NotFoundException('订单不存在');
+    return this.createInvoice(order.userId, order.id, body);
+  }
+
   async adminListInvoices(query: { status?: string; page?: number; pageSize?: number }) {
     const page = query.page ?? 1;
     const pageSize = query.pageSize ?? 20;