技术支持工单

server/dukang-api/prisma/init_v3.sql

@@ -101,6 +101,31 @@ CREATE TABLE common_ticket (
   KEY idx_common_ticket_type_status (ticket_type, status)
 ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci COMMENT='通用工单表';
 
+DROP TABLE IF EXISTS common_support_ticket;
+CREATE TABLE common_support_ticket (
+  id              BIGINT UNSIGNED NOT NULL AUTO_INCREMENT,
+  ticket_no       VARCHAR(32)  NOT NULL,
+  ticket_type     VARCHAR(32)  NOT NULL COMMENT 'BUG|SUGGESTION|OTHER',
+  status          VARCHAR(32)  NOT NULL DEFAULT 'PENDING_REVIEW' COMMENT 'PENDING_REVIEW|REJECTED|DEVELOPING|TESTING|PASSED',
+  title           VARCHAR(128) NOT NULL,
+  content         TEXT         DEFAULT NULL,
+  reject_reason   VARCHAR(512) DEFAULT NULL,
+  creator_id      BIGINT UNSIGNED NOT NULL,
+  creator_name    VARCHAR(64)  NOT NULL,
+  reviewer_id     BIGINT UNSIGNED DEFAULT NULL,
+  reviewer_name   VARCHAR(64)  DEFAULT NULL,
+  reviewed_at     DATETIME(3)  DEFAULT NULL,
+  remark          VARCHAR(512) DEFAULT NULL,
+  created_at      DATETIME(3)  NOT NULL DEFAULT CURRENT_TIMESTAMP(3),
+  updated_at      DATETIME(3)  NOT NULL DEFAULT CURRENT_TIMESTAMP(3) ON UPDATE CURRENT_TIMESTAMP(3),
+  completed_at    DATETIME(3)  DEFAULT NULL,
+  PRIMARY KEY (id),
+  UNIQUE KEY uk_common_support_ticket_no (ticket_no),
+  KEY idx_common_support_ticket_status (status, created_at),
+  KEY idx_common_support_ticket_type_status (ticket_type, status),
+  KEY idx_common_support_ticket_creator (creator_id)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci COMMENT='HQ技术支持工单';
+
 DROP TABLE IF EXISTS common_product_item;
 CREATE TABLE common_product_item (
   id                BIGINT UNSIGNED NOT NULL AUTO_INCREMENT,