Files
dukang/packages/domain/src/support-ticket.ts
T
jacy 4f363fa9e7 feat(v3.4.13): partner column, version release cascade, client UX fixes
- HQ stores: partner column uses companyName/name/phone via partnerOptionLabel

- Dev plan: version RELEASED auto-marks tasks RELEASED and tickets PUBLISHED with releasedVersionNo

- mini-user/h5-shop/h5-partner v3.4.13 UX fixes (store UI, iOS scan OAuth, partner login guard)

- Docs: v3.4.13 dev doc + status audit updates

Co-authored-by: Cursor <cursoragent@cursor.com>
2026-08-06 01:02:07 +08:00

48 lines
1.4 KiB
TypeScript

export type SupportTicketStatus =
| 'PENDING_REVIEW'
| 'REJECTED'
| 'DEVELOPING'
| 'TESTING'
| 'PASSED'
| 'PUBLISHED';
export type SupportTicketStatusTransitionContext = {
linkedTaskCount: number;
isSuperAdmin: boolean;
rejectReason?: string;
};
const FORWARD_TRANSITIONS: Record<SupportTicketStatus, SupportTicketStatus[]> = {
PENDING_REVIEW: ['DEVELOPING', 'REJECTED'],
DEVELOPING: ['TESTING', 'REJECTED'],
TESTING: ['PASSED', 'REJECTED'],
REJECTED: [],
PASSED: ['PUBLISHED'],
PUBLISHED: [],
};
/** 技术支持工单批量/人工改状态校验(禁止回退) */
export function validateSupportTicketStatusTransition(
from: SupportTicketStatus,
to: SupportTicketStatus,
ctx: SupportTicketStatusTransitionContext,
): { ok: boolean; message?: string } {
if (from === to) return { ok: true };
const allowed = FORWARD_TRANSITIONS[from] ?? [];
if (!allowed.includes(to)) {
return { ok: false, message: `不允许从「${from}」变更为「${to}」` };
}
if (to === 'REJECTED') {
if (!ctx.isSuperAdmin) return { ok: false, message: '仅最高管理员可驳回工单' };
if (!ctx.rejectReason?.trim()) return { ok: false, message: '请填写驳回理由' };
}
if (from === 'PENDING_REVIEW' && to === 'DEVELOPING' && ctx.linkedTaskCount < 1) {
return { ok: false, message: '待评审工单转入开发须至少 1 条关联开发任务' };
}
return { ok: true };
}