feat(ops): kb doc edit, validation auto-tickets, support batch ops

Add knowledge document GET/PUT and admin edit UI; auto-create support tickets on client 400 validation errors across user/shop/partner apps; batch create tasks and publish from support tickets; restore mini-user store env single-column layout.

Co-authored-by: Cursor <cursoragent@cursor.com>

apps/admin-web/src/pages/SupportTicketsPage.tsx

@@ -34,6 +34,7 @@ import {
   type BatchReviewPreviewItem,
   type BatchReviewPreviewResponse,
   type DevPlanTaskTypeDto,
+  type DevPlanVersionDto,
   type SupportTicketDto,
   type SupportTicketLinkedTaskDto,
   type SupportTicketStatusDto,
@@ -96,6 +97,10 @@ export default function SupportTicketsPage() {
   const [batchConfirming, setBatchConfirming] = useState(false);
   const [batchStatusOpen, setBatchStatusOpen] = useState(false);
   const [batchStatusSaving, setBatchStatusSaving] = useState(false);
+  const [batchCreateSaving, setBatchCreateSaving] = useState(false);
+  const [batchPublishOpen, setBatchPublishOpen] = useState(false);
+  const [batchPublishSaving, setBatchPublishSaving] = useState(false);
+  const [versions, setVersions] = useState<DevPlanVersionDto[]>([]);
   const [editOpen, setEditOpen] = useState(false);
   const [editSaving, setEditSaving] = useState(false);
   const [reviewDecision, setReviewDecision] = useState<'APPROVE' | 'REJECT'>('APPROVE');
@@ -114,9 +119,21 @@ export default function SupportTicketsPage() {
     rejectReason?: string;
     note?: string;
   }>();
+  const [batchPublishForm] = Form.useForm<{
+    versionId: string;
+    dispatchToWecom?: boolean;
+    dispatchSupplement?: string;
+  }>();
 
   const isSuperAdmin = profile?.adminRole === 'SUPER_ADMIN';
 
+  useEffect(() => {
+    if (!batchPublishOpen) return;
+    request<{ items: DevPlanVersionDto[] }>('/admin/dev-plan/versions?pageSize=100')
+      .then((res) => setVersions(res.items ?? []))
+      .catch(() => setVersions([]));
+  }, [batchPublishOpen]);
+
   useEffect(() => {
     request<HqProfile>('/admin/auth/me').then(setProfile).catch(() => {});
   }, []);
@@ -257,6 +274,67 @@ export default function SupportTicketsPage() {
     }
   }
 
+  async function submitBatchCreateTasks() {
+    if (!selectedRowKeys.length) return;
+    setBatchCreateSaving(true);
+    try {
+      const res = await request<{ successCount: number; failCount: number }>(
+        '/admin/support-tickets/batch-create-tasks',
+        {
+          method: 'POST',
+          body: JSON.stringify({ ticketIds: selectedRowKeys }),
+        },
+      );
+      message.success(`已创建 ${res.successCount} 条任务，跳过/失败 ${res.failCount} 条`);
+      setSelectedRowKeys([]);
+      reload();
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '批量创建任务失败');
+    } finally {
+      setBatchCreateSaving(false);
+    }
+  }
+
+  function openBatchPublish() {
+    batchPublishForm.setFieldsValue({
+      versionId: undefined,
+      dispatchToWecom: localStorage.getItem(DISPATCH_WECOM_STORAGE_KEY) !== 'false',
+      dispatchSupplement: DEFAULT_DISPATCH_SUPPLEMENT,
+    });
+    setBatchPublishOpen(true);
+  }
+
+  async function submitBatchPublish() {
+    const values = await batchPublishForm.validateFields();
+    localStorage.setItem(DISPATCH_WECOM_STORAGE_KEY, values.dispatchToWecom ? 'true' : 'false');
+    setBatchPublishSaving(true);
+    try {
+      const res = await request<{
+        successCount: number;
+        failCount: number;
+        linkedTaskCount: number;
+      }>('/admin/support-tickets/batch-publish', {
+        method: 'POST',
+        body: JSON.stringify({
+          ticketIds: selectedRowKeys,
+          versionId: values.versionId,
+          dispatchToWecom: !!values.dispatchToWecom,
+          dispatchSupplement: values.dispatchSupplement?.trim() || undefined,
+        }),
+      });
+      message.success(
+        `已关联 ${res.linkedTaskCount} 条任务到版本，工单成功 ${res.successCount} 条，失败 ${res.failCount} 条`,
+      );
+      setBatchPublishOpen(false);
+      setSelectedRowKeys([]);
+      reload();
+    } catch (e) {
+      message.error(e instanceof Error ? e.message : '批量发布失败');
+    } finally {
+      setBatchPublishSaving(false);
+    }
+  }
+
   async function submitCreateTasks() {
     const values = await tasksForm.validateFields();
     const note = reviewForm.getFieldValue('note') as string | undefined;
@@ -440,6 +518,16 @@ export default function SupportTicketsPage() {
         <Space>
           {isSuperAdmin ? (
             <>
+              <Button
+                disabled={!selectedRowKeys.length}
+                loading={batchCreateSaving}
+                onClick={() => void submitBatchCreateTasks()}
+              >
+                一键创建任务
+              </Button>
+              <Button disabled={!selectedRowKeys.length} onClick={openBatchPublish}>
+                一键发布
+              </Button>
               <Button disabled={!selectedRowKeys.length} loading={acting} onClick={() => void startBatchPreview()}>
                 批量审核
               </Button>
@@ -945,6 +1033,33 @@ export default function SupportTicketsPage() {
         </Form>
       </Modal>
 
+      <Modal
+        title="一键发布"
+        open={batchPublishOpen}
+        onCancel={() => setBatchPublishOpen(false)}
+        onOk={() => void submitBatchPublish()}
+        confirmLoading={batchPublishSaving}
+        destroyOnClose
+      >
+        <Typography.Paragraph type="secondary">
+          已选 {selectedRowKeys.length} 条工单。将把各工单关联的开发任务追加到所选版本；无任务的工单将跳过。
+        </Typography.Paragraph>
+        <Form form={batchPublishForm} layout="vertical">
+          <Form.Item name="versionId" label="开发版本" rules={[{ required: true, message: '请选择开发版本' }]}>
+            <Select
+              placeholder="选择版本"
+              options={versions.map((v) => ({ value: v.id, label: v.versionNo }))}
+            />
+          </Form.Item>
+          <Form.Item name="dispatchToWecom" valuePropName="checked">
+            <Checkbox>同时发送到企微开发助手</Checkbox>
+          </Form.Item>
+          <Form.Item name="dispatchSupplement" label="派发补充说明">
+            <Input.TextArea rows={2} placeholder={DEFAULT_DISPATCH_SUPPLEMENT} />
+          </Form.Item>
+        </Form>
+      </Modal>
+
       <Modal
         title="批量 AI 审核确认"
         open={batchPreviewOpen}