merge(dev_jacy): ticket center status Chinese labels

apps/admin-web/src/pages/TicketsPage.tsx

@@ -10,11 +10,18 @@ import {
   Select,
   Space,
   Table,
+  Tag,
   Typography,
   message,
 } from 'antd';
 import type { ColumnsType } from 'antd/es/table';
-import { TICKET_TYPE_LABELS, type TicketTypeDto } from '@dukang/shared-types';
+import {
+  TICKET_STATUS_LABELS,
+  TICKET_TYPE_LABELS,
+  ticketStatusLabel,
+  type TicketStatusDto,
+  type TicketTypeDto,
+} from '@dukang/shared-types';
 import { request } from '../lib/api';
 import { fmtTime } from '../lib/constants';
 import { useAdminList } from '../lib/useAdminList';
@@ -31,6 +38,21 @@ type Row = {
   createdAt: string;
 };
 
+const STATUS_COLOR: Partial<Record<TicketStatusDto, string>> = {
+  PENDING: 'orange',
+  OPEN: 'blue',
+  COLLABORATING: 'cyan',
+  RESOLVED: 'green',
+  REJECTED: 'red',
+  COMPLETED: 'green',
+  CLOSED: 'default',
+};
+
+const STATUS_OPTIONS = (Object.keys(TICKET_STATUS_LABELS) as TicketStatusDto[]).map((value) => ({
+  value,
+  label: TICKET_STATUS_LABELS[value],
+}));
+
 export default function TicketsPage() {
   const [filters, setFilters] = useState<Record<string, string>>({});
   const { data, loading, page, pageSize, setPage, setPageSize, reload } = useAdminList<Row>(
@@ -101,7 +123,14 @@ export default function TicketsPage() {
       width: 110,
       render: (t: TicketTypeDto) => TICKET_TYPE_LABELS[t] ?? t,
     },
-    { title: '状态', dataIndex: 'status', width: 90 },
+    {
+      title: '状态',
+      dataIndex: 'status',
+      width: 100,
+      render: (s: string) => (
+        <Tag color={STATUS_COLOR[s as TicketStatusDto] ?? 'default'}>{ticketStatusLabel(s)}</Tag>
+      ),
+    },
     { title: '关联', width: 140, render: (_, r) => `${r.refType}#${r.refId}` },
     { title: '备注', dataIndex: 'remark', ellipsis: true },
     { title: '时间', dataIndex: 'createdAt', width: 160, render: fmtTime },
@@ -165,7 +194,7 @@ export default function TicketsPage() {
           />
         </Form.Item>
         <Form.Item name="status" label="状态">
-          <Input allowClear placeholder="PENDING" />
+          <Select allowClear style={{ width: 140 }} placeholder="全部" options={STATUS_OPTIONS} />
         </Form.Item>
         <Button type="primary" htmlType="submit">
           筛选
@@ -212,7 +241,11 @@ export default function TicketsPage() {
             <Descriptions.Item label="类型">
               {TICKET_TYPE_LABELS[detail.ticketType] ?? detail.ticketType}
             </Descriptions.Item>
-            <Descriptions.Item label="状态">{String(detail.status)}</Descriptions.Item>
+            <Descriptions.Item label="状态">
+              <Tag color={STATUS_COLOR[detail.status as TicketStatusDto] ?? 'default'}>
+                {ticketStatusLabel(detail.status)}
+              </Tag>
+            </Descriptions.Item>
             <Descriptions.Item label="关联">
               {String(detail.refType)} #{String(detail.refId)}
             </Descriptions.Item>

packages/shared-types/src/ticket.ts

@@ -27,6 +27,30 @@ export const TICKET_TYPE_LABELS: Record<TicketTypeDto, string> = {
   PACKAGE_DISPUTE: '套餐异议',
 };
 
+/** 售后工单状态（common_ticket.status） */
+export type TicketStatusDto =
+  | 'PENDING'
+  | 'OPEN'
+  | 'COLLABORATING'
+  | 'RESOLVED'
+  | 'REJECTED'
+  | 'COMPLETED'
+  | 'CLOSED';
+
+export const TICKET_STATUS_LABELS: Record<TicketStatusDto, string> = {
+  PENDING: '待处理',
+  OPEN: '处理中',
+  COLLABORATING: '协同中',
+  RESOLVED: '已解决',
+  REJECTED: '已驳回',
+  COMPLETED: '已完成',
+  CLOSED: '已关闭',
+};
+
+export function ticketStatusLabel(status: string): string {
+  return TICKET_STATUS_LABELS[status as TicketStatusDto] ?? status;
+}
+
 export interface TicketDto {
   id: string;
   ticketNo: string;